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Job Title: Audio-Visual Translation Specialist - Data Annotation Location: Tirana Job Type: Full-time Job Description: As a Audio-Visual Translation Specialist (Italian-English), you will work behind the scenes to support AI and machine learning projects by translating various data sets. Your...

Job Title: Back Office Specialist – Data Annotation Location: Tirana Job Type: Full-time Job Description: As a Back Office Specialist (Italian-English), you will work behind the scenes to support AI and machine learning projects by translating various data sets. Your role will be essential in...

Job Title: Team Leader – Italian/English (New Project Initiative) Location: Tirana Job Type: Full-time About the Role: We are seeking a proactive and results-driven Team Leader to spearhead a new project within Fusion BPO Services Albania. This role requires a highly motivated individual with...

Job Title: Customer Support Representative Location: Tirana Job Type: Full-time & Part-time Job Description: As a Customer Support Representative (German Speaker), you will be responsible for providing exceptional support to our German-speaking customers. You will handle inquiries, resolve...

We are currently seeking a highly skilled and professional Technical Support Professional to join our team. This is a full-time role focused on assisting customers with technical challenges, offering troubleshooting assistance, and ensuring a smooth, positive experience. Key Responsibilities...

We are currently seeking a dedicated and professional Technical Support Specialist to join our team. This full-time role involves providing technical assistance and troubleshooting to our customers, ensuring a seamless and positive experience. Key Responsibilities: Diagnose and resolve...

Company Description Fusion BPO Services is a global customer experience management and business process management provider with over 14,000 employees from diverse educational and ethnic backgrounds. We offer omnichannel consumer engagements in 40+ languages to over 250 clients worldwide. Our...

Job Description We are looking for a full-time, on-site Online Receptionist to join our team in Tirana, Albania. As an Online Receptionist, your main responsibilities will include handling inbound calls, addressing customer inquiries, and ensuring a positive customer experience. Key...

Job Title: Customer Support Representative (German Speaker) – 3-Month Contract Location: Tirana Job Type: Full-time, Temporary (3-month contract) Job Description: As a Customer Support Representative (German Speaker) on a 3-month contract, you will be responsible for providing exceptional...

Fusion CX is one of the fastest-growing providers of Business Process Management & Global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+...

Fusion CX is one of the fastest-growing providers of Business Process Management & Global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+...

We are seeking a dedicated and detail-oriented individual to join our team as a Part-Time Quality Assurance Specialist and Agent. In this role, you will be responsible for ensuring the quality and adherence to standards across our operations. Qualifications: Quality Control, Quality...

Company Description Fusion BPO Services is a leading provider of Business Process Management & Global customer experience management solutions. With a global workforce of 14,000+ professionals from diversified educational & ethnic backgrounds, we offer omnichannel consumer engagements in 40+...

We are looking for 𝐈𝐓 𝐇𝐞𝐥𝐩𝐝𝐞𝐬𝐤 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝙅𝙤𝙗 𝙊𝙗𝙟𝙚𝙘𝙩𝙞𝙫𝙚: Responsible for the operation and maintenance of the company’s internal network infrastructure, servers (incl. e-mail), telephony, and network security systems, on-site and remotely. Working hours: 8-hour shifts, 5 days a Week Excellent...

With 34 years of experience serving 250+ clients across all industries, Fusion BPO Services Group delivers world-class call center, outsourcing and customer care services from 14 global centers & 28 Locations in USA, Canada, El Salvador, Philippines, Jamaica, Albania, UK, India, Morocco &...

We are looking for Customer Service Support in English Up to 375 ALL/ net per hour Working hours: 8-hour shifts, 5 days a Week (Monday-Sunday) Excellent spoken English Experience in the Travel and Hospitality industry Apply Now by sending your CV via: Email...

Are you a tech-savvy problem-solver with a passion for providing outstanding customer service? We are seeking a talented Technical Support Representative to join our team! As a key member of our dynamic organization, you'll have the opportunity to assist users with their technical issues...

With 34 years of experience serving 250+ clients across all industries, Fusion BPO Services Group delivers world-class call center, outsourcing and customer care services from 14 global centers & 28 Locations in USA, Canada, El Salvador, Philippines, Jamaica, Albania, UK, India, Morocco &...

We are looking for Customer Service Support in English. 320 ALL net per hour Working hours: 12/7 ( working 5 days a week on shifts, in rotation) Training starts ASAP Experience as a Client Service Representative Excellent spoken and written English (Level B2- C1) Excellent communication and...

Lead and manage a team of technical support representatives to deliver exceptional customer support. Ensure efficient issue resolution, foster a positive team culture, and improve support processes for customer satisfaction. Responsibilities: Manage and develop a team of technical support...

​We are looking for Team Leader with Travel experience in English 500 ALL/ net per hour Working hours: : 24/7 ( working 5 days a week on shifts, in rotation) Excellent spoken English Training starts: ASAP Experience in the Travel industry Apply Now by sending your CV via: Email...

About Fusion BPO: Fusion BPO is a premier Business Process Outsourcing company with 4000+ employees across the globe. We have been in the outsourcing and right shoring business for 14+ years. With a strong global workforce and 9 delivery locations spanning across India, Philippines, USA, Canada...

The Quality Assurance Team Leader is responsible for ensuring that the operations are in compliance with established policies, procedures, and quality standards. The Team Leader will be responsible for leading a team of quality assurance analysts, developing and implementing quality assurance...

We are looking for Customer Service Support in German and English 500 ALL net per hour Working hours: 08.00am-05.00pm, Monday to Friday Customer service experience is needed Excellent spoken and written German and English Apply Now by sending your CV via: Email...

We are looking for Trainer Team Manager (with Travel experience) 450 ALL/ net per hour Working hours: : 8 hours/per day (Monday- Friday) Excellent spoken English Training starts: ASAP Experience in the Travel industry and in training Apply Now by sending your CV via: Email...

Fusion BPO Services is seeking applications from experienced, qualified person for the position of IT Infrastructure Manager for the EMEA region based in Albania. Role: The infrastructure manager is responsible for providing the strategic direction for the infrastructure function on a European...

Fusion BPO is looking for Talent Acquisition / Recruiter Drive recruitment by effective source mix, within a defined budget, SLA, and quality parameters in the allocated geography Build talent pool by developing alternate sourcing channels like College Campus, Government Skill Development...

We are looking for Lead Generation Agents in Italian/English 700 ALL net per hour Working hours:09:00 AM - 06:00 PM Monday to Friday 10:00 AM - 07:00 PM Monday to Friday Training starts ASAP Excellent spoken and written Italian+ English Apply now: Email: albania.hiring@fusionbposervices.com...

We are looking for Customer Service Support in Spanish and English 520 ALL/ net per hour Working hours: 8-hour shifts, 5 days a Week Excellent spoken and written Spanish and English (candidates must speak both languages, Spanish is primary) Experience in the Travel and Hospitality industry...

FusionBPO kerkon sanitare. Kriteret e punes: Te jete etike dhe e kujdesshme ne pune. Te kete perkushtim gjate orarit te punes. Per me shume informacione, na shkruani ne numrin tone te telefonit 0692095420.