[ROGNER HOTEL TIRANA]

Tirane

Nr. Njesia - Zona me e afert?

2 Piramida | ETC | RTSH | Stadiumi Arena

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Recepsionist/e

Gjuha

1. anglisht

Eksperienca

vetem me eksperience

Job Position: RECEPTIONIST

Location Rogner Hotel Tirana
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Profile The Rogner Hotel Tirana gives you the opportunity to train, learn and grow, within our organization. Our innovative team is looking for a motivated and dynamic personality to fulfill the Receptionist position

Essential Duties and Job Requirements:

• Check in the arriving guest and checks out the departing guests in a friendly and caring manner according to the Rogner Hotel Tirana procedures and standards.
• Registers guest and assigns rooms; use suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Process the guest check out procedures; receive payment from guests; settle the guest accounts.
• Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures, etc
• Answer all guests’ requests and questions in a friendly and caring manner, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle. Handle messages and deal with complaints.
• Keep himself informed of product and service knowledge as well as the hotel daily and meeting activities.
• Possess a working knowledge of the room reservation procedures. Take reservations and cancellations if required.
• Complete command of the Albanian and English language; any other languages (especially German and Italian) are definitely an advantage.
• Computer literate - knowledge of Fidelio software is an advantage

Interested applicants may send their resumes with photo by e-mail to: human.resources.tirana@rogner.com
Tel.: +355 4 2 235035; WhatsApp: 0682056174
www.rogner.com/tirana

Note: Only short listed candidates will be contacted for an interview