[PRINTEC ALBANIA LTD]

Tirane

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Inxhinieri

Gjuha

1. Gjuha?

Eksperienca

vetem me eksperience

PRINTEC Group Of Companies, a leading Technology Solutions Provider and Systems Integrator in South-eastern Europe, offering end-to-end solutions for Banking, Retail, Telecommunications industries and Public Sector, seeks to recruit a highly motivated professional for its operations in Albania (Tirana):

CUSTOMER SERVICE ENGINEERS (REF.CSALB-06) ​

Responsibilities:

• Providing on site installations and upgrades of the company products, following produced CS plans either, by working alone, or as a part of a team
• Resolving Incidents and Problems addressed either, directly, from customers, and/or through the company's Technical Escalation process
• Using existing skills and knowledge, as well as appropriate support resources to find resolution to customer incident
• Production of pre-installation documentation containing detailed task lists and work plans for all sized installations following outlined templates
• Perform regular reporting to Customer Service Manager or Supervisor

Qualifications:

• At least 2 years of working experience in maintenance of electronic equipment, computer hardware and electromechanical devices
• Computer Systems or Electrical Engineering College or University Degree
• MCSE and/or CCNA qualification or the ability to demonstrate a similar level of knowledge will be appreciated
• Knowledge of computer hardware and various communication interfaces between peripheral devices (RS232, RS485, RS422, CAN-bus, USB)
• Familiar with Microsoft operating systems and ability to diagnose problems with the software using operating system tools (e.g. Event viewer)
• Familiar with most common communication protocols, incl. TCP/IP and various MODEM protocols used in dial-up and leased line connections. Ability to diagnose faults in the communication lines
• POS/ATM product knowledge and experience in the Banking Sector will be considered an asset
• Fault finding skills and ability to work with electrical schematic diagrams
• Flexibility to work in various schedules
• Excellent communication and teamwork skills
• Competent in English language

Candidates with the above competencies please send your CVs in local and English language, to the following e-mail, referring in the subject line of your e-mail the job title & Ref. Code:

hr@printecgroup.com ​

All applications will be processed in strict confidentiality and will be acknowledged promptly

[FONT=&quot]A career worth aspiring to[/FONT][FONT=&quot][/FONT]​

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Tel. : +355 4 22 58 065 ext 102