[HR Islamic Relief Albania]

Tirane

Nr. Njesia - Zona me e afert?

11 Laprake | Spitali ushtarak | ish Dogana

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Islamic Relief Albania​

Vacancy Announcement​

Job Title	Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator
Department	Programs
Base location:	Tirana, Albania
Reporting To:	Country Director
Contract Type:	Full Time

Islamic Relief Worldwide
Islamic Relief Worldwide is an international humanitarian and development agency established in 1984 with its headquarters in Birmingham, UK. As well as responding to disasters and emergencies, Islamic Relief promotes sustainable economic and social development by working with local communities – regardless of race, religion or gender. The office officially started its operation in Albania in 1994.
For more information, please visit our website: https://islamic-relief.org
The job holder is accountable for fulfilling the roles and responsibilities in line with Islamic Relief values and principles of fairness, humanity, honesty, respect and fair treatment of colleagues and staff.

SUMMARY
Under the direct supervision of the Country Director, the MEAL Coordinator will be responsible for implementing and coordinating all monitoring activities. Implementing MEAL tools, implementing data collection activities, managing technological hardware and software used for data collection, training field staff and preparing reports, data, feedback, learning and complaint mechanism for IR projects in Albania. To ensure that existing systems are used properly and also proactively contribute to improve and enhance these systems when gaps or weaknesses are identified. Development and maintenance of systems for the information management of all projects implemented by IR in Albania. The MEAL Coordinator will work closely with Program team and IR partners. The MEAL Coordinator will be based in Tirana, Albania Office with frequent travel to the project’s sites in other sub offices.

KEY OBJECTIVE
To establish and manage the MEAL system that enhances the quality and accountability of IRW’s work following the organization’s standards, principles and guidelines as well as donor requirements.

KEY ROLES/RESPONSIBILITIES
The post holder will establish, maintain and manage a comprehensive and effective MEAL system for all programmes / projects that reflects IRW’s values and standards; ensure that the organization delivers on all internal and external MEAL requirements in a timely manner; establish a system for organizational learning; facilitates the country planning process; lend support in programme development; and provide technical support to MEAL colleagues and programmes/projects implementers as well as capacity building opportunities.
This will involve working closely with Programme / Area Coordinators and officers and other field staff to ensure delivery of these commitments. The MEAL Coordinator will work closely with Programs. When delegated, the post holder shall represent IRW in various forums and/or to a range of external actors.

MAIN DUTIES AND RESPONSIBILITIES

Establishing MEAL System
Review and understand all organizational policies, strategies and project proposals.
Contextualize the existing IRW MEAL Framework with country specific information and program specific objectives and indicators
Establish and manage a comprehensive and effective monitoring and evaluation system for all programmes/projects
Ensure that the organization meets all internal and external MEAL requirements in a timely manner and with credible information
Strengthen MEAL systems and processes to guarantee progress and achievement toward programme/project outcomes/objectives
Lead internal and external programme/project evaluations as required and ensure conduct of baseline, midline, endline, assessments and Post Distribution Monitoring (PDM) as necessary
Review monitoring reports and project reports and provide necessary technical guidance to ensure compliance with programme/project requirements for monitoring and evaluation
Ensure that verifiable data are regularly collected and analyzed across programmes/projects, shared with relevant stakeholders to inform programme/project design and review
Support Programme Department in ensuring that all programmes/projects are designed and implemented in accordance with international standards (i.e. SPHERE, HAP)
Support programme/project implementation planning, assessment/evaluation planning
In consultation with sector specialists and program team, develop an information management system (IMS) for the tracking of the project level activities, outputs and outcomes.
Maintain a unified beneficiary database and other MEAL related information systems ensuring upmost regards for privacy and confidentiality.
Orient the program management to gather data for IMS at project level.
Undertake process and result monitoring of projects in line with project MEAL plans

Demonstrating Accountability to Affected Populations
Facilitate the development of an accountability action plan for each project on the given template and keep track of the progress.
Ensure high standard of accountability by setting up community feedback mechanisms and coordinate with the program management on effective use of information and relevant action wherever required.
Coordinate with program teams in sharing results of assessments, baselines, reviews and evaluations with beneficiary community and other stakeholders in appropriate format at regular intervals and document the whole process.
Provide technical assistance and guidance to programme teams on conducting participatory, community-based and inclusive needs assessments.
Verify the presence of inclusive and participatory beneficiary selection criteria and subsequent selection accordingly.
Ensure that participation activities are documented, and learning is shared.
Ensure that all staff at all levels understand and promote accountability through training and coaching.
Support in producing and sharing good quality reports.
Brief new staff about the Child Protection (CP) policy and Code of Conduct, and about the IRW Complain Policy reporting processes should they witness (or know about) a Child Protection incident that is linked with IRW work.
Support partners to develop and implement CP policies if they don’t have one.

Organization Learning & Capacity Building
Establish and maintain a system for organizational learning (i.e. Develop and maintain a learning log and ensure learning points are embedded at policy and practice levels)
Coordinate with program management to budget and organize learning events at regular intervals.
Support identification of innovation in programming and ensure evidence-based results are applied in designing programmes/projects. Ensure the documentation of innovation projects and share results and impact with all stakeholders.
Identify opportunities to communicate programme/project learning and information sharing/learning exchanges with other actors.
Support Programme and Communications departments in the development of relevant modules and resource materials to support quality programming
Gather and disseminate stories, case studies, photos, quotes as evidences for change in different projects/programmes
Conduct orientation sessions around MEAL requirements and identify capacity building requirements around MEAL for Partner organizations.
Supporting colleagues in utilizing MEAL tools for different interventions
Participate in project design process as a team member to ensure prior internal and external learning, community-based and inclusive needs assessment and evidence inform project design.
Participate and circulate learnings and best practice in the Global MEAL Community of Practice.

Support to program management
Manage the processes to ensure compliance to Core Humanitarian Standard and IHSAN Standards (IRW-Quality Management System).
Provide technical support in the development of project specific baseline surveys and review the survey reports.
Ensure in coordination with programme, finance and CD that relevant MEAL related budgets are incorporated within project budgets.
Write MEAL related sections of each proposal submitted to any donor.
Represent Islamic Relief Albania at relevant coordination bodies and participate in webinars, workshops, meetings and other relevant events at national, regional and global levels.

Accountability
Operational MEAL system.
Operational Complaints-Response Mechanism.
Conduct yearly self-assessments and create action plans on IHSAN based on scoring.
Timely submission of good quality internal and external reports.
Learnings documented, shared internally and externally as deemed appropriate, and informed programme/project implementation as well as future programmes/projects.
Regular, timely and context-specific feedback, which points out areas where strategic attention is required, provided to management and project implementers
Extent of assistance to which programmes/projects are affecting the lives of target populations shared with management and project implementers
Work independently on assigned tasks with minimal supervision.
Work in adherence to IRW’s policies and procedures.


JCAD
JCAD Focal Point for IR Albania
Help the risk management process to document and review risks and ensure greater accountability ownership.
Tracking of implementation status of audit and other recommendations.
Provides management information to give an overview of progress.

Other duties
Participate in core management team activities.
Represent the office in coordination meetings and any other meetings as requested.
Providing regular feedback to the Country Director.
Assist in the documentation of the project meetings/workshops.
Support in the development of promotional materials, project stories quarterly reports.

Language Skills
Fluency in English is required both written and spoken.

Qualifications and Experience
University education with a focus on IT, Management, statistics or related fields.
Ability to use MS Office programs, specifically Excel.
At least 2 to 3 Years Previous experience in a humanitarian organization, with strong practical understanding of Programme implementation or Monitoring, Evaluation, Accountability and Learning.
Work experience in food security, livelihood, health & nutrition, WASH, education, community driven development projects and recovery programs.
Demonstrated experience in developing assessment tools (e.g. questionnaire, focus group discussion).
Strong understanding of the Logical Framework Analysis (LFA) as well as capacity to develop and analyse problem and make strategic decisions.
Strong ability to work with a team and work independently and meet tight deadlines.
Strong interpersonal and communication skills, teamwork, flexibility, innovation and leadership, skills.
Previous experience in this area will be an asset.

General Skills
Resourcefulness and confidentiality.
Excellent good proposal and report writing skills.
Excellent training / facilitation and capacity building skills.
Excellent negotiation and problem-solving skills.
Good team management skills.
Good planning, analytical skills.
Ability to work under pressure.


HOW TO APPLY

Interested and qualified candidates should submit their resume in English to email address Info.Albania@islamicrelief.al, at the latest 18 May 2025. Candidates who have not properly submitted their application with required documents will be excluded from consideration. Only short-listed candidates will be contacted.

Islamic Relief Albania Address: Rr.” Gjergj Legisi”, Godina nr.90, Laprake, Tirane, Albania

Safeguarding and Equal Opportunity
Islamic Relief considers the welfare and protection of children, young people and people at risk to be paramount to the organization. And must adhere the principle of “do no harm” and leave no one behind.’ It is critical we do not expose communities or staff we work with to the risk of harm through our interventions. With a zero-tolerance approach Islamic Relief have a number of related policies which also describe standards in behaviour expected from the organization, its staff and representatives towards each other and those we serve. Islamic Relief is committed to responding swiftly, appropriately and constructively to any and all information children, young people and people at risk have disclosed.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. We participate in the Inter Agency Misconduct Disclosure Scheme and will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and child abuse during employment, or incidents under investigation when the applicant left employment before signing the contract agreement.
Islamic Relief believes everyone has the right to be safe, respected and valued regardless of who they are or their circumstances, and an equal employment opportunity to all candidates and qualified applicants, we do not discriminate on the base of age, gender, race, religion, national or ethnic origin, disability status and diversity.
Applicants should be sympathetic to the values of Islamic Relief: (Sincerity, Excellence, Compassion, Social Justice and Custodianship)
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.