[Tirana International Airport]

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Sherbim Klienti

Gjuha

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Tirana International Airport SHPK (“TIA”) is seeking for

PASSENGER CUSTOMER SERVICE AGENT
(SEASONAL EMPLOYMENT 01/05/2019 - 30/09/2019)​

who will report to the Shift Terminal Supervisor of the company.

Main tasks and responsibilities of the position:
(for indicative purposes only. The responsibilities listed below can be subject of change upon recruitment)

• Responsible to perform the check-in process in compliance with TIA and airline standards
• Responsible to check the passenger documentation (passport, residence permit, etc) in compliance with the country of destination requirements
• Responsible to weight the baggage and in case of excess weight address passenger to the airline
• Perform gate and boarding processes
• Accompany unaccompanied minors as per airline procedure
• Responsible to perform check-in process for reduced mobility passengers and coordinate their transportation to the aircraft with FAU
• Responsible to provide information and answer enquires on Information Desk (in the terminal and transit area)

Requirements of the position:

• Bachelor degree
• Adept at Microsoft Office software
• Ability to work effectively as part of a team
• Very good communication and interpersonal skills
• Upper intermediate level of English language
• Ability to work under stress and respond to emergencies
• Committed to providing a high standard of service
• Available to work in 3 shifts

To apply for the above mentioned position the applicants should complete the Application Form, which can be found in the following website: www.tirana-airport.com, and submit it together with a recent CV in the following address: human-resources@tirana-airport.com, or to the reception of the Administration Building (Rinas).

Closing date for application is April 15[SUP]th[/SUP] 2019

Human Resources Department will contact only candidates selected from the documentation screening.
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