Banka Amerikane e Investimeve - ABI Bank

  • Senior Specialist in Card & ATM Sector

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  1. Finance-Banke | Sigurime
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Job Title: Senior Specialist in Card & ATM Sector
Location: Cards & ATM Sector
Closing Date: 29 June 2017



We are seeking to recruit: Senior Specialist in Card & ATM Sector

Job purpose: Responsible for performing the debit and credit card operational daily activities. Supports the branch’ inquiries regarding cardholder requests.

Direct Reports to: Head of Sector

Main Responsibilities:


  • Receives and Controls all debit cards and credit cards applications
  • Assures application completion and accuracy and checks if it accompanied with the required documentation
  • Processes all debit and credit cards applications on the application system
  • Receives the cards which are delivered to Card Sector from the Processor
  • Delivers cards and makes sure that they are posted to the corresponding Branches and to the responsible persons and follows up the delivery
  • Provides requested information to the Head Office and Branches regarding debit and credit card operational matters.
  • Supports and controls the process of blocking, re-issuance and other modifications of debit and credit cards
  • Replies to Branches’ inquiries regarding customer requests and contacts customers when and if necessary
  • Supports the Branches and clients on issues under its responsibility and resolves operational problems and customer complaints that cannot be resolved at the Branch level.


The ideal Candidates should have:


  • Integrity, preciseness and confidentiality
  • Cooperation / Team Spirit
  • Communication
  • Organizational skills
  • Customer Service

Criteria to be fulfilled:


  • 3-year experience in Card business
  • Good command of written and spoken English language
  • Good knowledge of MS Office (e.g. Excel, Word, Access etc)









How to apply:

Strong motivated candidates looking for a dynamic job and professional team are welcomed to apply by following these steps:


  1. Send your CV only in this e-mail address: hr@abi.al
  2. In the e-mail subject please specify clearly the Job Title.



Please note that only shortlisted candidates will be further contacted from our HR staff.



Publication date: 15/06/2017
 


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