Kerkohet Senior Business & System Analyst - Applications Development Department
- Tirane
- Tipi
-
- me orar te plote
- Fusha | Profili i punes
-
- Informatike | Programim
- IT | TIK | Informatike Ekonomike
- Menaxhim Biznesi
- Gjuha
-
- anglisht
- Eksperienca
- vetem me eksperience
Senior Business & System Analyst - Applications Development Department
DUTIES & RESPONSIBILITIES
JOB PROFILE / QUALIFICATIONS
All applications will be treated with full confidentiality. Only candidates who meet our criteria will be notified.
DUTIES & RESPONSIBILITIES
- Analyze end‑to‑end business processes and translate business needs into functional and system requirements.
- Work closely with business stakeholders to gather, clarify, and prioritize requirements.
- Prepare functional designs, process flows, use cases, and acceptance criteria.
- Collaborate with developers and QA teams to ensure solutions meet defined requirements.
- Analyze and document system integrations and APIs (REST / SOAP), including data mapping and error handling.
- Support system, integration, and user acceptance testing (SIT / UAT).
- Participate in release planning, go‑live activities, and post‑production support.
- Contribute to Second and Third Level Support by analyzing defects and production issues.
- Support continuous improvement of business processes and solution quality.
- University degree in Business, Information Systems, Computer Science, or related field.
- Minimum 5 years of experience in the IT sector, preferably in Business or System Analysis roles.
- Strong ability to understand business processes and translate them into technical specifications.
- Solid understanding of the Software Development Life Cycle (SDLC).
- Experience working with API‑based integrations, including REST/SOAP and JSON/XML.
- Understanding of integration security concepts such as authentication and tokens.
- Experience with enterprise BPM / workflow platforms is an advantage.
- Strong communication, coordination, and documentation skills.
- Detail‑oriented, organized, and able to work under pressure.
- Very good command of English, written and spoken.
All applications will be treated with full confidentiality. Only candidates who meet our criteria will be notified.