[Green Coast Hotel]

Vlore

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Hoteleri

Gjuha

1. anglisht

Eksperienca

vetem me eksperience

Seasonal Bellboy – Green Coast Hotel (April – September)

The Seasonal Bellboy at Green Coast Hotel plays a key role in providing a welcoming and memorable guest experience during the peak season (April to September). They assist guests with luggage, escort them to their rooms, provide information about the hotel and local area, and support front office and guest services with any requests. The Seasonal Bellboy demonstrates professionalism, courtesy, and a positive attitude at all times.

Main Responsibilities and Duties​

1. Greet and assist guests with luggage, providing a warm and friendly welcome to the hotel. Escort guests to their rooms and explain in-room amenities and hotel facilities.
2. Assist guests with transportation arrangements, including coordinating taxis, shuttle services, or rental cars.
3. Help guests load and unload luggage as needed.
4. Provide guests with information about hotel services, amenities, local attractions, dining options, and transport.
5. Ensure that the hotel lobby, entrances, and guest areas are clean, organized, and welcoming. Report any maintenance issues to the relevant department.
6. Deliver items such as mail, packages, or messages to guest rooms promptly, and assist with special guest requests during the busy season.
7. Ensure the safety and well-being of guests in all interactions.
8. Manage and track lost and found items according to hotel procedures, logging and returning items whenever possible.
9. Provide additional support during high-volume periods, particularly assisting guests with luggage during check-in and check-out.

Required Qualifications​

• Previous experience in a customer-facing role, preferably in hospitality.
• High school diploma or equivalent preferred.
• Strong communication and interpersonal skills.
• Knowledge of hotel facilities, local attractions, and transport options.
• Fluency in English; additional languages are an advantage.

Main Competencies​

• Dedication to providing exceptional service, anticipating guest needs, and creating a positive experience.
• Clear and professional communication skills with guests and colleagues.
• Ability to work well in a team and collaborate with various departments.
• Capability to handle physical tasks such as carrying luggage and standing for extended periods.
• Quick thinking and adaptability to respond to guest requests or concerns.
• Represent the hotel with a neat appearance, courteous demeanor, and professional behavior at all times

Cel. : 0694017125