Tirane, ofroj vend pune turni i dyte Booking Agent
- Tirane
- Nr. Njesia - Zona me e afert?
- 2 Piramida | ETC | RTSH | Stadiumi Arena
- Tipi
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- turni II
- Fusha | Profili i punes
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- Sherbim Klienti
- Gjuha
-
- italisht
- Eksperienca
- me dhe pa eksperience
About the job
Are you passionate about delivering exceptional customer service and looking for a dynamic role in the hospitality industry?
XENIA BALKAN is seeking a dedicated Crew Accommodation Advisor to join our team and support airline crew accommodation needs globally.
If you are passionate about the hospitality industry, have strong customer care skills, and enjoy a dynamic, fast-paced environment, we’d love to hear from you! Join us and play a vital role in ensuring smooth and satisfying experiences for our airline crew clients.
recruitment@xeniabalkan.com
Are you passionate about delivering exceptional customer service and looking for a dynamic role in the hospitality industry?
XENIA BALKAN is seeking a dedicated Crew Accommodation Advisor to join our team and support airline crew accommodation needs globally.
Key Responsibilities:
- Manage hotel reservations efficiently and accurately.
- Ensure exceptional customer satisfaction by addressing client needs.
- Negotiate prices and allotment.
- Identify and select hotels tailored to meet the specific requirements of the crew.
- Customize pricing and contract terms to maximize value.
- Scout and negotiate with hotels worldwide to expand our network.
- Build and maintain strong relationships with key hotel providers.
Required Skills and Qualifications:
- Strong focus on customer satisfaction and problem-solving.
- Passion for delivering excellence in customer care.
- Clear and professional communication skills, both written and verbal.
- Hospitality sector experience is a plus, but not mandatory.
- Friendly, patient, and approachable attitude.
- Strong interpersonal, communication, and active listening skills.
- Team player with a solid work ethic.
- At least one year of customer service experience is preferred.
- Proficiency with Microsoft Office Suite and Google Workspace tools.
- Initiative, flexibility, and adaptability to changing needs.
- Fluency in Italian (essential) and English is good to have.
Work Schedule:
- Monday to Thursday: 17:00 – 23:00
- Friday: 15:00 – 23:00
- Saturday: 09:00 – 17:00
If you are passionate about the hospitality industry, have strong customer care skills, and enjoy a dynamic, fast-paced environment, we’d love to hear from you! Join us and play a vital role in ensuring smooth and satisfying experiences for our airline crew clients.
recruitment@xeniabalkan.com