• Tirane, ofroj vend pune Telemarketing Support Specialist

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Telemarketing Support Specialist

Purpose of Position: Prepare documentation for delivery, monitor and manage handsets sales standalone & plan connected..

Main Tasks:
  1. Fulfil customer orders in CRM systems as requested by TLM Team;​
  2. Print and prepare customer documentation for delivery;​
  3. Prepare payment coupons and fiscal declaration;​
  4. Perform customer related FO activities;​
  5. Complete new connections and Port in;​
  6. Prepare handsets/devices sales standalone and plan connected;​
  7. Deliver customer documentation to the courier service twice a day;​
  8. Cancel denied orders & relevant financial interactions in systems (BOSS, CRM &smPOS);​
  9. Monitor and manage shop stock;​
  10. Other duties as per job responsibility.
Education: University Diploma.

Experience:
Previous experience in Call Center area is preferable.

Skills:
  • Very Good Communication & Negotiation Skills & Team Spirit,​
  • Confidentiality,​
  • Basic Computer Programs knowledge,​
  • Very Good knowledge in English language.​
Interested candidates should apply through: Telemarketing Support Specialist

Deadline for the application is August 19th 2024.

We will be glad to interview all candidates selected from the CV screening.

HR GROUP
 


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