ep & partners consultancy sh.p.k

  • Tirane, ofroj vend pune Debt Advisor

Tirane
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. Finance-Banke | Sigurime
Gjuha
  1. anglisht
Eksperienca
vetem me eksperience
EPPC Albania on behalf of its client, one of the biggest financial institutions in Albania, is currently recruiting a Debt Advisor.


Major responsibilities:


  • Recovering total debt and strict monitoring of each case assigned;
  • Communication with the Debtors/Alternative contacts/Family members/etc…
  • Make outbound and receive inbound calls;
  • Data verification of the debtor, demographic and telephone data and adds additional info to each debtor case;
  • Skip tracing for debtor without any data/debtors who do not answer;
  • Identifies reasons of non-payment and establish solution to pay off the debt (agreements, paying in installments, other solutions confirmed with the ICA head office);
  • Write each communication with the debtor/family or alternative on CRM, insert skip links and data on comments of CRM;
  • Handle each special case to Special Case Report and handles it to IDC Team Leader;
  • Performs other duties as assigned.

Requirements for this position are:


  • Proven experience as debt collector;
  • Experience in working with targets and tight deadlines;
  • Working knowledge of MS Office and databases;
  • Excellent communication and people skills;
  • Very good ability in negotiating and persuading;
  • Problem solving skills;
  • Strong written, verbal, active listening, and phone communication skills;
  • Ability to prioritize and organize work;
  • Ability to adapt to a flexible schedule.



How to apply:

To apply for this opportunity, please fill your application at:
You will be contacted by eppc only if your CV & support documents will be qualified by our recruitment team.
 
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