Tirane, ofroj vend pune Customer Support
- Tirane
- Nr. Njesia - Zona me e afert?
- 7 Myslym Shyri | Drejtoria Policise
- Tipi
-
- me orar te plote
- Fusha | Profili i punes
-
- Sherbim Klienti
- Gjuha
-
- anglisht
- Eksperienca
- me dhe pa eksperience
Customer support Office
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Responsibilities
-Respond to customer queries in a timely and accurate way, via phone, email, or chat
-Update our internal databases with information about technical issues and useful discussions with customers
-Share feature requests and effective workarounds with team members
-Follow up with customers to ensure their technical issues are resolved
Requirements
- Excellent communication and problem-solving skills
-Multi-tasking abilities
Patience when handling tough cases
-Familiarity with our industry is a plus
-Experience as a Customer Support Specialist or similar CS role
-Excellent English skills
-What we offer
-You will be part of a Global Team, with office-based here in Albania as well.
-40 hours weekly
-Extra payment on Albanian public holidays
-Friendly environment and supportive management
-Competitive payments in the market
Send your resume on x.benoja@omex.ltd or call
Cel. : 0677294232
Cel. : 0677294232
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Responsibilities
-Respond to customer queries in a timely and accurate way, via phone, email, or chat
-Update our internal databases with information about technical issues and useful discussions with customers
-Share feature requests and effective workarounds with team members
-Follow up with customers to ensure their technical issues are resolved
Requirements
- Excellent communication and problem-solving skills
-Multi-tasking abilities
Patience when handling tough cases
-Familiarity with our industry is a plus
-Experience as a Customer Support Specialist or similar CS role
-Excellent English skills
-What we offer
-You will be part of a Global Team, with office-based here in Albania as well.
-40 hours weekly
-Extra payment on Albanian public holidays
-Friendly environment and supportive management
-Competitive payments in the market
Send your resume on x.benoja@omex.ltd or call
Cel. : 0677294232
Cel. : 0677294232