[Property Management]

Tirane

Nr. Njesia - Zona me e afert?

5 Liqeni thate | Kopshti Botanik

Tipi

1. me orar te plote
2. turni II

Fusha | Profili i punes

1. Sherbim Klienti

Gjuha

1. anglisht

Eksperienca

vetem me eksperience

Job Overview:

Qterra Property Management is growing, and we’re looking for a dedicated Customer Service Representative to oversee the day-to-day operations of assigned residential properties. If you are organized, proactive, and passionate about delivering outstanding services, we’d love to hear from you.

Key Responsibilities

• Respond to customer inquiries via phone, email.
• Provide accurate information about products, services, and company policies.
• Handle customer complaints and resolve issues efficiently while maintaining a positive attitude.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to ensure customer needs are met.
• Follow communication scripts, processes, and guidelines while maintaining flexibility to personalize responses.

Qualifications

• Previous experience in customer service or a similar role preferred.
• Strong communication and interpersonal skills.
• Problem-solving ability with a calm and empathetic approach.
• Proficiency with computer systems, CRM platforms, and basic office software.
• Ability to multitask, prioritize, and manage time effectively.
• High school diploma or equivalent required; additional education or training is a plus.

Compensation & Benefits:

- Base salary
- Uncapped commissions
- Performance bonuses
- Opportunities for career growth within a fast-growing company
- Ongoing training and professional development

Working Hours:

Monday to Friday: 3:00 PM – 11:00 PM (Full Time)
Saturday: Part Time

Ready to grow with us?

Send your CV today!

Call or WhatsApp: 0699193782
Email: swalsh@qterrapm.com

Cel. : 0699193782