[Vodafone Albania Sh.A.]

Tirane

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Agjent shitje | Menaxhim shitje

Gjuha

1. Gjuha?

Eksperienca

vetem me eksperience

Business Advisor - SME & SOHO

Job Purpose: To manage prospective, new and existing SME & SOHO customers aiming at achiving company targets.

Key Accountabilities:

• Achieve quantitative and qualitative targets
  [*]Frequent contact (phone calls and visits) with SME&SOHO customers
  [*]Promoting & developing customer satisfaction practices
  [*]Analyse customer’s communication costs, suggest the right solution to reduce them, explain our various products and services
  [*]Retention of the existing customers by organizing frequent meetings with them, dealing with their general and specific requirements and enforcing the mutual collaboration.
  [*]Promote directly new products and services and offers to the customers
  [*]Provide qualitative feedback on post-paid customer behaviour as requested by the Manager
  [*]Ensure and control the application of all company’ s policies and procedures by all employees
  [*]Participate in all weekly Corporate/Retail Sales Meetings
  [*]Participate in all training sessions scheduled by the company
  [*]Working within a flexible store team environment whilst being able to meet the needs of a local business community
  [*]Support and implement new ideas and encourage the sharing of best practice throughout different channels within Vodafone.
  [*]The right interpersonal skills in order to train and facilitate other colleagues in the store.
  

Person Specifications

• University degree
• Strong sales skills
• Goal driven & self motivated
• Good analytical & presentation skills
• Problem solving capability
• Good understanding of the area
• Knowledge of the telecommunications or information technologies market is an asset
• High level of commercial skills is required
• A very good command of written and spoken English is essential

Only the candidates selected for interviews will be contacted.

The interested candidates are invited to apply at [COLOR=#0000ff]humanresources.al@vodafone.com[/COLOR] , specifying the position they are applying for, until June 30th, 2010.