Albtelecom

  • Tirane, ofroj vend pune BSS Operation Specialist

Tirane
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. Profesioni | Fusha?
Gjuha
  1. anglisht
Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.

You are invited to apply for the following position:​

BSS Operation Specialist


Purpose of position
Involve and support invoicing teams for mobile and fix bill cycles by executing and analyzing controlling tasks defined on each prebilling phases.

Duties



  • [*=left]Analyze, investigate and resolve customer complains.
    [*=left]BSS Systems Monitoring and error debugging, perform systems daily health-checks and follow up the issues by incident escalation procedure.
    [*=left]Monitor, trace analyze and flow up issues raised on IN protocols, systems logs on application level.
    [*=left]Support ad hoc requests for data information or data processing coming from different departments
    [*=left]Perform patch releases, bug fixes, system version updates, and products change configurations.

Skills




  • [*=left]Good knowledge on Oracle SQL procedures, functions and queries programming. Preferable experience on rating, charging and billing systems, IN protocols knowledge especially on Diameter and Camel.
    [*=left]Relational Database Programming (preferable ORACLE syntax), Linux Administration, IN Protocols analysis (Diameter, Camel)
    [*=left]Excellent knowledge of English
    [*=left]Collaborative, communicative and hard-worker.
    [*=left]Able and willing to work during night systems activities and be part of repetitive standby process.


Experience



  • [*=left]At least 3 years’ experience in IT industry, preferable in a telco sector


Education



  • [*=left]University Degree on Computer Science/ Economic Informatics/ Electronic Engineering




Interested candidates should apply online through www.albtelecom.al

Deadline of application is December 20th , 2019

We will be glad to interview all candidates selected from the CV screening



HUMAN RESOURCES ADMINISTRATIVE AFFAIRS DEPARTMENT
 
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