• Tirane, ofroj vend pune Administrative Assistant

Tirane
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. Asistence | Sekretari | Backoffice
Gjuha
  1. Gjuha?
Eksperienca
vetem me eksperience
General Purpose

Provide administrative support to a department and/or Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.

Main Job Tasks and Responsibilities
  • Answer telephone (including for back-office and support) screen and direct calls
  • Take and relay messages
  • Provide information to callers
  • Greet persons entering organization
  • Direct persons to correct destination
  • Deal with queries from the public and customers
  • Ensures knowledge of staff movements in and out of organization
  • General administrative and clerical support to include but not limited to: photocopying, faxing, mailing, and filing.
  • Prepare letters and documents
  • Maintain hard copy and electronic filing system
  • Opening Customer Service Order (CSO) for every equipment returned to be repaired within/out of the guarantee period
  • Access the HP CSN in order to check the warranty of the products which have a CSO opened
  • Compiling of all the documents related the receiving and delivering of the product returned to be repaired
  • Receive and sort mail and deliveries (keeps protocol of docs)
  • Schedule appointments
  • Maintain appointment diary either manually or electronically
  • Setup and coordinate meeting and conferences
  • Coordinate and maintain records for staff office space, phones, parking, company office keys
  • Support staff in assigning project based work
  • Tidy and maintain the reception area
  • Other duties as assigned
Additional Responsibilities
· Provide office orientation for new employees
· Setup accommodation and entertainment arrangements for company visitors
Education and Experience
  • Bachelor's degree required
  • knowledge of administrative and clerical procedures
  • knowledge of computers and relevant software applications
  • knowledge of customer service principles and practices
  • keyboard skills
Key Competencies
  • verbal and written communication skills in both Albanian and English
  • professional personal presentation
  • customer service orientation
  • information management
  • organizing and planning
  • attention to detail
  • initiative
  • reliability
  • stress tolerance
Please send a copy of your CV and other related documents at info@snt.al not later than 15/02/2010, 05:00 PM.
 


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