Tirane, ofrohet vend pune telework Customer Support
- Tirane
- Nr. Njesia - Zona me e afert?
- 5 Blloku
- Tipi
-
- remote | smartworking nga shtepia
- Fusha | Profili i punes
-
- Call Center Operator/e
- Gjuha
-
- gjermanisht
- Eksperienca
- vetem me eksperience
Join our fast-growing company as a German speaking Customer Support Representative with fluent German and English B1 language skills.
You will handle tickets from clients of beauty marketplace. You will be a part of
dream-team who makes the consumer's experience easy and enjoyable.
It is a remote full-time position.
Schedule: Monday-Friday, 9:00-18:00 Central Europe Time
At PEXLY you have great opportunity to get:
● Experience in the international company working with people around the
globe;
● Compensation – $700 for 3 months of probation period, then $800;
● KPI – after trial period.
● Training will be provided by the company and the client;
● Dynamic work in a young team of like-minded people in a beauty field;
● Management's attention, support and motivation.
Your responsibilities:
● Handling clients request via email;
● Work with Zendesk platform;
● Perform other related CS tasks;
● Reporting to senior management.
You will join our team to answer questions about delivery delays, refund, replacement
etc -according to standard templates. Up to 100 tickets per day.
You are our perfect candidate if you have:
● Fluent speaking/written German language;
● English language B1
● Have experience in customer support;
● If you are client-oriented and attentive to details, have active listening skills,
problem solver, hard-worker, team-player.
● Good computer skills;
● You can work as a self-employed.
● You can work from home, don’t be distracted;
● Knows Google Suite (Gmail, Docs, Sheets, Calendar), Zendesk experience as
advantage;
● Have your own PC and good Internet connection.
● Experience with Zendesk as advantage
PEXLY is a global company. We empower businesses all over the world through
providing remote assistants and outsourced teams specialized in customer support,
tech support, back-office activities, and agile sales and marketing support.
We respect the individuality and culture of each member of our large team,
appreciate the contribution of each employee to support our Customers.
We will be glad to welcome you in our team. Grow your career with PEXLY!
Send your CV at Flavja.islamaj@pexly.com
You will handle tickets from clients of beauty marketplace. You will be a part of
dream-team who makes the consumer's experience easy and enjoyable.
It is a remote full-time position.
Schedule: Monday-Friday, 9:00-18:00 Central Europe Time
At PEXLY you have great opportunity to get:
● Experience in the international company working with people around the
globe;
● Compensation – $700 for 3 months of probation period, then $800;
● KPI – after trial period.
● Training will be provided by the company and the client;
● Dynamic work in a young team of like-minded people in a beauty field;
● Management's attention, support and motivation.
Your responsibilities:
● Handling clients request via email;
● Work with Zendesk platform;
● Perform other related CS tasks;
● Reporting to senior management.
You will join our team to answer questions about delivery delays, refund, replacement
etc -according to standard templates. Up to 100 tickets per day.
You are our perfect candidate if you have:
● Fluent speaking/written German language;
● English language B1
● Have experience in customer support;
● If you are client-oriented and attentive to details, have active listening skills,
problem solver, hard-worker, team-player.
● Good computer skills;
● You can work as a self-employed.
● You can work from home, don’t be distracted;
● Knows Google Suite (Gmail, Docs, Sheets, Calendar), Zendesk experience as
advantage;
● Have your own PC and good Internet connection.
● Experience with Zendesk as advantage
PEXLY is a global company. We empower businesses all over the world through
providing remote assistants and outsourced teams specialized in customer support,
tech support, back-office activities, and agile sales and marketing support.
We respect the individuality and culture of each member of our large team,
appreciate the contribution of each employee to support our Customers.
We will be glad to welcome you in our team. Grow your career with PEXLY!
Send your CV at Flavja.islamaj@pexly.com