Fusion BPO Services

  • Tirane, ofrohet vend pune Technical Support Specialist

Tirane
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. Informatike | Programim
  2. IT | TIK | Informatike Ekonomike
Eksperienca
me dhe pa eksperience

Technical Support Specialist – Full-Time – On-Site​

We are looking for a dependable and technically capable Technical Support Specialist to join our team. In this full-time, on-site position, you will assist customers by troubleshooting technical problems and delivering a high-quality support experience.

Responsibilities​

  • Diagnose and resolve technical issues efficiently and professionally
  • Provide clear guidance and effective solutions to customers
  • Work closely with internal teams to meet customer needs and enhance support operations
  • Ensure timely follow-up and customer satisfaction throughout the support process

Requirements​

  • Previous experience in technical support or troubleshooting
  • Strong analytical and problem-solving abilities
  • Experience using ticketing or customer support platforms
  • IT certifications are an advantage
  • Excellent English communication skills

Position Information​

  • Full-time role
  • Rotating shifts in a 24/7 support environment
  • On-site position


If you believe you are a good fit for this opportunity, we would be happy to receive your CV.
Join our growing team and become part of a professional and supportive work environment!

Cel. : +355 69 861 6908
 


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