Tirane, ofrohet vend pune Service Manager
- Tirane
- Tipi
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- me orar te plote
- Fusha | Profili i punes
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- Administrate | Nenpunes
- Gjuha
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- anglisht
- Eksperienca
- vetem me eksperience
Develop service procedures, policies and standards
Set a clear mission and deploy strategies focused towards that mission
Take ownership of customers issues and follow problems through to resolution
Analyse statistics and compile accurate reports
Recruit, mentor service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Maintain an orderly workflow according to priorities
Set a clear mission and deploy strategies focused towards that mission
Take ownership of customers issues and follow problems through to resolution
Analyse statistics and compile accurate reports
Recruit, mentor service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Maintain an orderly workflow according to priorities