Tirane, ofrohet vend pune Fraud Asst. Manager - Fraud Prevention & Detection Department
- Tirane
- Tipi
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- me orar te plote
- Fusha | Profili i punes
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- Menaxhim Biznesi
- Gjuha
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- anglisht
- Eksperienca
- vetem me eksperience
Fraud Asst. Manager - Fraud Prevention & Detection Department
Main Duties & Responsibilities:
Main Duties & Responsibilities:
- Carrying out the instructions given by the department manager in accordance to department profile and her/his responsibilities and convey such to the staff in the Department.
- Leading the team of responsible for External fraud for the day to day performance of fraud monitoring processes including assigning tasks, providing feedback, and mentoring staff; acting as a conduit between the team and the manager.
- Continually monitoring, measuring and improving overall performance of the team (KPIs) and giving regular feedback to the department manager.
- Managing the process of deep analysis, and the reporting of fraud activities such as Common Point of Purchase (CPP), various fraud schemes (such as fraudulent Purchase Return Authorizations, Force Posts, Credit Vouchers), or account testing.
- Encouraging a risk aware culture within Fraud Prevention and Detection Department, guaranteeing secure and compliant general processes related with external fraud issues.
- Proposing and following up the creation of reports’ templates and dashboards that can serve to monitor the fraud risk and identify areas for improvement.
- Being up-to-date with the latest fraud trends and industry best practices to ensure that fraud prevention strategies are effective and up-to-date.
- Evaluating in collaboration with the Department Manager the staff performance and proposing necessary trainings to increase staff’s knowledge and skills, and observe the developments.
- Providing training and guidance to other employees on fraud prevention and detection measures, policies, and procedures.
- Minimum 6-8 years’ experience in banking sector in related areas and to have experience leading operational teams, preferably in the Card Payments industry.
- Economics, Finance, Banking.
- Advanced knowledge of internal & external regulations.
- To have a track-record of building teams and developing people.
- To have experience working with different functions in an organization (operational, analytics, product teams).
- To have good analytical skills, including ability to work directly with business intelligence tools for work-force management information or overall operational and financial performance.
- To drive collaboration and support people around with the ability to emphasize people's strengths for a high outcome.
- Creative personality, flexible, open-minded, collaborative, with analytical, technical, writing, managerial and leadership skills.
- Management of time effectively and efficiently.
- Fluent in written and spoken English.
- Very good knowledge of Microsoft Word and Excel.
- Professional certifications in fraud detection and prevention will be an added advantage.