Tirane, ofrohet vend pune E-Commerce Manager

Profesionisti Recruitment Agency · 10.05.2022, 15:53

Profesionisti Recruitment Agency is a Recruitment and Consulting Agency focused on evaluating Human Resources and facilitating businesses to select the right staff. Our purpose is to build trusted, long-term relationships with candidates and businesses. Our vision is to ensure that people in our market are inspired, motivated, trained and developed to embrace the future of work. Our mission is to help our customers source and hire the most qualified professionals in select and highly skilled occupations, and to help those professionals find the best job opportunities in their respective fields and further their careers.

Job position: E-Commerce Manager
Contract Terms: In definitive
Location: Tirana, Albania.

Summary:We are looking for a highly coordinated E-commerce Manager responsible for all e-commerce activities. The E-Commerce Manager oversees channel development strategies, web design and infrastructure requirements by collaborating with: commercial, sales, information technology/ web developer and operations teams to fulfill e-commerce business strategy. This position should be flexible and able to keep up with market trends and shifts, knowing how to conduct market research, and then being able to do adapt your current way of working to fit the latest trend.

Responsibilities:

Develop and execute the company’s E-commerce vision and strategy to meet Company objectives.
Responsible to coordinate all activities/functions related to e-commerce: order status, shipping, customer support and providing insights on customer shopping trends to support products selection and identify products gaps.
Collaborate with Marketing for promotional campaigns and proposing marketing activities for web commerce and creating the content for the web-shop in order to optimize the web-shops business with the aim of increasing sales and improving quality and traffic acquisition.
Responsible for identifying new areas of e-commerce opportunity for long-term growth and potential expansion of E-commerce products & categories by actively proposing and evaluating the opportunities.
Ensure all promotions are active online (including; discounts and promotions, new entry products etc.)
Collaborate and coordinate with cross-functional departments (Marketing, Sales, IT, Supply Chain, Customer Service, Finance and Legal) and across all external partners/vendors and third parties related to reaching the e-commerce objectives.
Responsible to manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting.
Creating & reading analytics related to sales and advertisement, analyzing the conversion rate and promptly acting proactively in order to reach the KPI's.
Ensuring excellent customer service by addressing and ensuring the timely resolution of customer service issues.
Develop a content calendar and oversee website uploads and landing pages development.
Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media.
Analyze various data in order to deliver data-driven strategies in order to deliver top performance and achieve KPI's
Enhance the omnichannel through drafting and effective execution of strategic CX projects.
Re-Platforming website to new CMS, making website mobile capable and collaborating with developers to improve website speed.

Education Required: Degree in marketing management, Business Administration, information systems, or similar. Completion of a pertinent sales qualification is preferred.

Work Experience: · 3+ years working experience in sales management and at least 3+ of experience is in concepting, developing or executing an e-Commerce platform. · Experience managing marketing and tech teams. · Experience developing and overseeing digital marketing strategies · Excellent understanding of web design and web analysis. · Knowledge of e-Commerce platforms. · Knowledge of digital marketing channels such as PPC, SEO, Social Media Display and affiliate marketing channels. · Knowledge of Attribution modelling, website speed optimization, A/B testing, conversion management, sales journey optimization, traffic analysis and reporting tools.

Personal Attributes:

Strong organizational skills.
Very strong communication, analytical and inter-personal skills (written and verbal)
Can-do attitude with an entrepreneurial spirit
Ability to multitask while maintaining a strategic focus
Outgoing, proactive and team player
Customer Oriented
Results driven
Demonstrated problem-solving skills with business results
Demonstrated ability of responsible decision-making

Knowledge, Skills, Abilities and Competencies:

To possess a solid understanding of e-commerce frameworks.
To have a self-starter mentality with the ability to manage multiple projects in a fast-paced and dynamic working environment.
To have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
To be a creative and strategic thinker with a strong customer orientation.
To have excellent interpersonal and communication skills, thrive in matrix environments and are skilled at building relationships with different stakeholders.

Language skills: Proficient in Albanian and very good command of the English and Italian language (written and spoken). Knowledge of any other language would be an asset;

Perks & Benefits: · The chance to actively shape our success and to grow with your tasks and responsibilities. · A Company Culture that is Professional, busy, and friendly. · Fixed salary plus a performance-related bonus, depending on your performance.

Application Procedure: To apply for this position, please submit Your CV before 11.05.2022 through the email address: recruitment@profesionisti.al

* All applications will be treated with strict confidentiality according to law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data".

Please note that only those candidates SELECTED for further consideration, will be contacted.