[ROGNER HOTEL TIRANA]

Tirane

Nr. Njesia - Zona me e afert?

2 Piramida | ETC | RTSH | Stadiumi Arena

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Banakier | Kamarier
2. Hostes | Prezantuese | PR
3. Hoteleri

Gjuha

1. anglisht

Eksperienca

me dhe pa eksperience

Job Position: Bar CASHIER / HOSTESS

Location: Rogner Hotel Tirana

Profile: We are looking for energetic, flexible and confident individuals to join our Team!

Job Purpose:

The primary role for this job position is to welcome guests and assist them in the in-store check-out process, as well being responsible for controlling cash flow in the Bar. Main duties include issuing coupons, collecting payment and giving appropriate change as well as welcoming guests to our Bar areas. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives

Essential Job Requirements:

• Welcome/Greet incoming and departing customers warmly with a genuine smile
• Communicate in a positive, professional style and develop positive relationships with customers and co-workers
• Issue receipts, change, refunds
• Ensure coupons are delivered in time with the customer’s order and pricing is correct
• Handle cash, credit or check transactions with customers and keep reports of transactions
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Process returns and checks if items are damaged
• Resolve customer complaints, guide them and provide relevant information
• Answer customers' questions and address issues to accordant superiors when needed
• Ensure that costumers are satisfied with their order and respond promptly to any requests
• Good knowledge of the cashing system; responsibility for correctly keeping the costumer’s account and settling payments.
• Fluently English and Albanian verbal and written
• A willingness and ability to serve our demanding clientele

Interested applicants may send their resumes with a recent photo by e-mail to: human.resources.tirana@rogner.com or directly to the Reception of Rogner Hotel Tirana

WhatsApp: +355682056174 Tel.: +355 4 2 235035;