[SUNALYS shpk]

Tirane

Nr. Njesia - Zona me e afert?

7 Square 21 | Parku | Globe

Tipi

1. turni II

Fusha | Profili i punes

1. Sherbim Klienti

Gjuha

1. anglisht

Eksperienca

me dhe pa eksperience

Job Title: Account Manager
Location: In Office / Kavaja St., Compound “Square 21”
Job Type: Full-Time
Working Hours: 15:00 to 23:00
Reports To: Senior Account Manager + Lead Account Manager

About the Role:​

We are looking for a highly organized and proactive Account Manager to support our growing team. This role is critical in managing client relationships, assisting our Sales Representatives with presale activities, and ensuring a smooth transition from prospect to customer. You will work closely with both our clients and internal teams to guarantee exceptional service, drive satisfaction, and support long-term business growth.

Key Responsibilities:​

• Act as the main point of contact for assigned accounts, ensuring excellent client experience throughout the customer lifecycle.
• Support Sales Representatives in presale processes, including proposal preparation, account research, and coordinating documentation.
• Collaborate with sales and operations teams to align internal resources and timelines for client needs.
• Monitor project deliverables and deadlines, ensuring all milestones are met with quality and efficiency.
• Maintain a deep understanding of client goals to offer tailored solutions and identify upsell or cross-sell opportunities.
• Prepare regular reports on account health, project status, and key metrics.
• Proactively manage issues, resolve conflicts, and maintain strong relationships with clients.
• Keep all activity and communication properly documented in the CRM system.
• Participate in virtual meetings, calls, and client follow-ups during working hours (9AM–5PM EST).

Qualifications:​

• Proven ability to manage multiple accounts and support presale efforts.
• Strong written and verbal communication skills in ENGLISH.
• Excellent time management, organization, and problem-solving skills.
• A collaborative attitude with a client-first mindset.

Compensation​

• Starting salary: 70,000 ALL/month
• Growth potential: Salary increases and advancement opportunities based on performance and experience.

Why Join Us?​

• Be part of a mission-driven company supporting sustainable and impactful infrastructure projects.
• Work cross-functionally with experienced professionals in a fast-growing organization.
• Gain exposure to U.S. permitting and utility interconnection processes.
• Enjoy long-term career growth and professional development opportunities.

Please send your CV on the following email:
ingrid@teamsunshine.solar