[Open Corporate Albania.]

MOVE FROM TIRANA TO BELGIUM FOR WORK

Role:

• Assure the efficient functioning of an independent team of Experts/Team Leads who apply their financial knowledge in a customer-oriented and innovative manner and in consultation with stakeholders to develop continuous improvements, guarantee quality, and determine a vision for the future.
• Building and managing a Team of Financial Coordinators and Team Leads;
• Converting the business strategy into a concrete plan for the Team;
• Manage budget assuring that stays within the lines and making adjustments where necessary;
• Drawing up the objectives for the Team, communicating clearly about them and following up and reporting the results to the management Team;
• Analyze customers with an outstanding balance and take appropriate actions within the Team to minimize DSO and Bad debt costs;
• Optimally support your Team members so that they answer customer questions as best possible;
• Collaborate with various stakeholders, such as billing Team, our customer service colleagues, the Client success Team, our account managers;
• Possible contact with direct customer contact and contacts with our collection partner or lawyer;

Skills:

Degree level in any related area;

3 years of experience in People Manager role’s

Some years of experience in executive collections experience;

Focus on numbers and ability to be accurate;

Results-oriented person, able to define adjustment necessary actions;

Contribute to improve and optimize our collection strategies balance with a positive customer experience;

Responsibility, professional and dynamic mindset;

Be pleasant and enthusiastic at work and share it with other team members;

Fluency in Dutch and English, mandatory;

Fluency in French, plus;



Location:

• Work Model: Hybrid (1 or 2 days at office)
• Office: Mechelen, Belgium

Cel. : 0695556017