• Customer Support Representative

Job Description

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for full-time Customer Support Representatives to join our Support team in Tirana, Albania!

What you’ll be doing
  • Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
  • Ensuring that the delivery operations run smoothly
  • Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
  • You are fluent in Albanian language and you have professional working proficiency in English
  • You are located in Tirana.
Additional information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible via our careers page: https://careers.wolt.com/en/jobs/support-associate/865f0b9. 💙
 
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