[SOS Fshatrat e Femijeve Shqiperi]

Tirane

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Supervizor | Team Leader

Gjuha

1. anglisht

Eksperienca

vetem me eksperience

SOS Children’s Villages Albania is looking for an Ombudsperson!

The National Ombuds serves as a designated neutral professional providing additional safeguarding support to the children and young people in SOS Children’s Villages Albania.
She/he is a person of trust who has the skills and interest to work through their concerns and find a solution by:
• Adhering to the principles of confidentiality, independence, informality and impartiality
• Guiding a fair process through listening and supporting
• Utilizing dispute resolution skills
• Identifying trends and making recommendations to SOS Children’s Villages Albania.
The Ombuds Office is based on a rights-based approach in accordance with the Convention on the Rights of the Child and functions on the principles of independence, impartiality, confidentiality and informality. He/she will operate independently from SOS Children’s Villages Albania and will report to the Regional Ombuds.

About us:

SOS Children’s Villages in Albania is a nongovernmental and nonpolitical organization, which provides family-like care since 1995.
We work to prevent family breakdown and care for children who have lost parental care, or who risk losing it. Our vision is a world where every child belongs to a family and grows with love, respect and security. We work with communities, partners and states to ensure that the rights of all children are respected and fulfilled.

About you:
Requirements for the position:​

• 
  [*=left]Have a University degree, in a relevant area such as law, social work, psychology, child rights, youth work or psychosocial wellbeing;
  [*=left]Have at least 5 years’ demonstrated experience as an Ombudsperson or closely related role in child safeguarding or child rights;
  [*=left]Experience in management and leadership; experience working in an NGO or international organization would be an asset;
  [*=left]Demonstrate an in-depth understanding of the local context, including laws, policies, practices, language and social norms;
  [*=left]Possess a demonstrated ability to assess issues and matters on the basis of centrality of the child/youth, inclusion of all children and young people, children’s and victims’ rights, cultural context, policy and legislation;
  [*=left]Be able to communicate clearly to different age groups and abilities;
  [*=left]Demonstrate integrity and the ability to build trusting, compassionate relationships;
  [*=left]Excellent problem-solving and mediation skills; Excellent listening and consultation skills;
  [*=left]Pleasant and entertaining; to know how to communicate with children and be funny
  [*=left]Polite and calm; to be honest
  [*=left]Very good level of English;
  [*=left]Committed to respect confidentiality and to act independently and impartially without bias;
  [*=left]Ability to develop and implement engaging trainings and ongoing support workshops for staff and child and young people representatives ;
  [*=left]The applicant must not have been worked with SOS (being employee, provide service, etc), for at least the last two years;

Main tasks and responsibilities ​

[*=left]To receive and address concerns in a timely manner;

[*=left]To listen carefully to concerns, discuss an ‘action plan’, suggest next steps, guide Inquirers through the agreed process as needed, and be available for ongoing support;

[*=left]To help Inquirers to understand SOS processes and navigate between SOS and community structures and systems;

[*=left]To make referrals to appropriate SOS departments, local child protection agencies, legal advice, and/or community resources when appropriate [*=left]To collaborate and support children, young people and staff within their roles as Children/Young People and Staff Representatives [*=left]To advise senior management on any changes needed within the MA [*=left]To develop and maintain a confidential database that tracks concerns until they are resolved

In the framework of child protection policy: ​

• 
  [*=left]Has the responsibility to protect children from all forms of abuse, abandonment, manipulation, violence and discrimination;
  [*=left]Has the responsibility to report any suspicions, concerns, allegations or incidents regarding the safety of children immediately;
  [*=left]Has the responsibility to act without delay; delay in action can lead the child to further risks;
  [*=left]Includes the right people at the right time; ensures confidentiality and sharing of information as needed;
  [*=left]Has the responsibility to respect the Regulation on “Prevention and Protection against Sexual Harassment, Exploitation and Abuse” as well as Code of Conduct.
  [*=left]Is expected to promote and support a culture of respect, dignity, trust and accountability that deters violations.

Terms:
​

• 
  [*=left]Support from the Regional Ombuds
  [*=left]Satisfying and stimulating work
  [*=left]The opportunity to work for an NGO that is a member of a recognized international network.

Applications must be sent to us by email with the subject line: "Recruitment for Ombuds”. The application files, including a letter of motivation and a detailed curriculum vitae, must be sent by email to the following address until September 11[SUP]th[/SUP], 2023 here: hr@ombuds-sos-cv.org
Please note, only shortlisted candidates will be contacted
Thank you!​

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