• Shqiperi, ofroj vend pune IT

Shqiperi
TELEPERFORMANCE ALBANIA worldwide leader in the costumer services in 88 countries, positioned even in Albania is looking for a:


Project Manager (Senior)


Key Responsibilities:



• Lead projects from inception to close, with superb planning and communication skills to establish timelines, prioritize work, and manage expectations.

• Facilitate discussion, decision making and conflict resolution. Excellent stakeholder management skills with the ability to influence up to C-level.

• Ensure effective and clear communication of projects and developments in progress.

• Create and centralize documentation required to direct the delivery of the projects (process mapping,

requirements, proposal documents, etc). Ensure appropriate approval and project phase management.

• Analyze key processes in search of strategies that generate the improvement of processes.

• Facilitate productive discussions to establish requirements and consider design alternatives with multi-functional teams.

• Write, approve, and prioritize user stories and clearly document requirements with a solid business understanding and strong attention to detail.

• Guide delivery team to execute on defined requirements, remove blocking issues from day-to-day operations of the team, and identify and communicate risks.

• Comfortable presenting to internal stakeholders (peer and executives) on project strategy, deliverables, and outputs.

• Ensure detailed handover of responsibilities to deliver teams for implementation and transfer of projects to BAU.


Requirements:

• 5+ years of experience in a project management role or strategic IT role.

• Must have a strong IT background (generalist IT experience preferred).

• Experience of managing projects, implementations and process change to a large employee base.

• Ability to lead and inspire others (non-direct reports).

• Problem-solving skills and abilities to analyze quantitatively, scope technical requirements, and effectively prioritize program deliverable.

• Strong presentation skills and the ability to breakdown complex topics for non-SMEs.

• Excellent disposition for teamwork.

• Analysis capacity, Learning Capacity and Service Attitude.

• Assertive, verbal, and written communication skills.

• Proficiency with tools such as MS Project, MS Visio, JIRA, Confluence, Power Platform.



Interested? Apply sending your CV at: reclutamento@teleperformance.al until
01/09/2024


Please specify the position you are applying for!
 


Apply
Back
Top