[ROGNER HOTEL TIRANA]

Tirane

Nr. Njesia - Zona me e afert?

2 Piramida | ETC | RTSH | Stadiumi Arena

Tipi

1. turni II

Fusha | Profili i punes

1. Hoteleri
2. Supervizor | Team Leader

Gjuha

1. anglisht

Eksperienca

vetem me eksperience

Job Position: Food & Beverage Coordinator (Evening Business)
Place: Rogner Hotel Tirana
Starting date: asap

Position Scope: To contribute and support Rogner’s vision of being and remaining the leading hotel in Albania in the hospitality industry by coordinating the daily operation of the Food & Beverage department.

Main Responsibilities:

• Supervise, Coordinate and Assist the operation of the food and beverage areas
• Have a thorough knowledge and understanding of all food & beverage standards of service and products offered by the hotel
• Define and / or establish technical information and necessary instructions, for the pre-service process and the post service process in the food and beverage area
• Monitor and constantly improve quality and guest satisfaction, and handle guest complaints in prompt and courteous manner
• Oversee every service on food and beverage area (breakfast, lunch, dinner, room service, banqueting activities)
• Maintain an active relationship with the related departments heads in regards to hotel’s Food & Beverage outlets and events
• Ensure all departmental operations manuals, SOP’s are prepared, implemented and followed up accordingly
• Plans and implements effective specific training programs, develop departmental trainings.
• Provide a professional and well-mannered service at all times and ensure that all employees follow the example
• Always Ensuring there is a high standard of personal hygiene and personal presentation throughout the team
• Ensure all Health & Safety /Food safety compliance are adhered to. Reports any hazard, accident, loss, or damage to management
• Prepare a yearly marketing plan for the department in cooperation with the Sales & Marketing Department including a competitor analysis and a revision of region trends

Candidate Profile

• International experience in similar position in ***** star Hotels
• Large experience of handling Restaurant & Banquet Operations
• Creative and innovative, someone who is passionate about F&B
• Ability to coordinate a large team, motivate and develop them
• Very good people skills to manage team and guests alike
• Self-motivated, result oriented
• Good organizational skills, ability to structure him/herself
• Should have an expertise in Food & Beverage trends, Food & Beverage Standards and Service trainings
• Fluency in Albanian and English, (German and Italian languages are an advantage)

Interested applicants may send their resumes with photo by email to: human.resources.tirana@rogner.com
WhatsUp.: +355682056174 Tel.: +355 4 2 235035
www.rogner.com/tirana