Relocation Coordinator
Relocation Coordinator
As the Relocation Coordinator, you’ll oversee seamless moves for transferees. Responsibilities include communication management, appointment scheduling, service coordination, and compliance. This role, with working hours from 14:00 to 22:30, Monday to Friday, focuses on administrative tasks with minimal phone duties.
Responsibilities:
• Act as the primary support for residential relocation operations.
• Coordinate all aspects of moves for timely, high-quality service.
• Liaise between Sales, Operations, and Customers for smooth transitions.
• Obtain and maintain necessary information for efficient processes.
• Ensure compliance with contractual and industry guidelines.
• Educate and inform customers about relocation process.
• Schedule appointments and confirmations.
• Coordinate third-party services and additional needs.
• Conduct pre-confirmation calls and emails.
• Address inquiries, concerns, and payments.
• Review, update, and maintain move files.
• Communicate with customers via email and phone.
• Arrange additional services as required.
• Document and update relevant parties on progress.
Benefits:
• Highly competitive salary
• Concrete opportunities for professional growth
• Great place to work because of the American-Albanian company partnership.
Please, if you feel a fit send your CV via e-mail: info@gslsupport.com
As the Relocation Coordinator, you’ll oversee seamless moves for transferees. Responsibilities include communication management, appointment scheduling, service coordination, and compliance. This role, with working hours from 14:00 to 22:30, Monday to Friday, focuses on administrative tasks with minimal phone duties.
Responsibilities:
• Act as the primary support for residential relocation operations.
• Coordinate all aspects of moves for timely, high-quality service.
• Liaise between Sales, Operations, and Customers for smooth transitions.
• Obtain and maintain necessary information for efficient processes.
• Ensure compliance with contractual and industry guidelines.
• Educate and inform customers about relocation process.
Daily and New Move Tasks:
• Manage communication channels (emails, voicemails).• Schedule appointments and confirmations.
• Coordinate third-party services and additional needs.
• Conduct pre-confirmation calls and emails.
• Address inquiries, concerns, and payments.
• Review, update, and maintain move files.
• Communicate with customers via email and phone.
• Arrange additional services as required.
• Document and update relevant parties on progress.
Benefits:
• Highly competitive salary
• Concrete opportunities for professional growth
• Great place to work because of the American-Albanian company partnership.
Please, if you feel a fit send your CV via e-mail: info@gslsupport.com