Order Support Specialist (Operations) - (Remote, US Based)
- Tirane
- Tipi
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- remote | smartworking nga shtepia
- Fusha | Profili i punes
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- Marketing
- Gjuha
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- anglisht
- Eksperienca
- vetem me eksperience
Order Support Specialist (Operations)
(Remote, US Based)
(Remote, US Based)
The Company
We are a rapidly growing eCommerce retailer that specializes in luxury indoor and outdoor furniture, and home decor.
RESPONSIBILITES:
- Reviewing and placing vendor purchase orders
- Managing required order changes or substitutions
- Ensuring confirmation of order receipt by vendor
- Management and update of estimated ship dates
- Maintaining vendor order delay reasons for Customer Service team use
- Monitoring and updating large order accounts to ensure successful completion
- Additional duties and cross training opportunities as they arise
- 1-3 years of operations experience
- Excellent interpersonal skills (communication, listening, verbal/written)
- Demonstrated problem solving skills, sound business decision maker, analytical, time management, attention to detail, organized, demonstrated communication skills and presentation skills
- Must work efficiently
- High school diploma
- A proactive problem-solver and process-improver
- Comfortable in building and maintaining relationships within and outside the company
- Able to drive forward multiple priorities simultaneously
- Proficient with MS Excel, to include medium level skills such as filtering and pivot tables
- Maintain strong relationships with vendors, carriers, and team members
- College degree preferred
The position is remote:
- 1 hour paid lunch
- M-F 9:00AM - 5:00PM CST
- Hourly pay, $4 to $7 USD
- Reports to Operations supervisor
Must have stable internet connection and work laptop/desktop.