Head Waiter/Waitress
- Tirane
- Tipi
-
- me orar te plote
- Fusha | Profili i punes
-
- Banakier | Kamarier
- Gjuha
-
- anglisht
- Eksperienca
- vetem me eksperience
Eagle Heads Group’s mission is to create vertically integrated consumer brands that deliver happiness across the globe.
From our headquarters in Tirana, our multi-disciplinary international team of innovators leverages technology and behavioral science to design amazing customer experience.
We are currently seeking for a young, dynamic, self- motivated Head Waiter/ Waitress
As a Headwaiter you'll responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.
Job Responsibilities:
Please send your application to careers@eagleheadsgroup.com by specifying the job title you are applying or you can call at +355697037770 Only the shortlisted candidates will be contacted for the next phases of recruitment process
From our headquarters in Tirana, our multi-disciplinary international team of innovators leverages technology and behavioral science to design amazing customer experience.
We are currently seeking for a young, dynamic, self- motivated Head Waiter/ Waitress
As a Headwaiter you'll responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.
Job Responsibilities:
- Process payments: Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
- Execute opening and closing procedures: Apply standard opening and closing procedures for the restaurant.
- Schedule shifts: Plan staff time and shifts to reflect the demands of the business.
- Store kitchen supplies: Keep delivered kitchen supplies for future use safely and hygienically according to guidelines.
- Maximize sales revenues: Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
- Greet guests Welcome guests in a friendly manner in a certain place.
- Handle customer complaints: Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
- Monitor customer service: Ensure all employees are providing excellent customer service in accordance to company policy.
Job Qualifications: - Fluent in English
- Previous experience in the same or related position.
- Excellent communications skills
- Excellent organizations skills
- Detail oriented
- Great teamwork skills
- A vibrant team and a friendly working atmosphere
- Four weeks of Holidays per year
Please send your application to careers@eagleheadsgroup.com by specifying the job title you are applying or you can call at +355697037770 Only the shortlisted candidates will be contacted for the next phases of recruitment process