Digital Back Office Executive
- Tirane
- Nr. Njesia - Zona me e afert?
- 9 Qender
- Tipi
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- me orar te plote
- Fusha | Profili i punes
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- Marketing
- Gjuha
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- anglisht
- Eksperienca
- vetem me eksperience
On behalf of our client, Philip Morris Albania Sh.p.k, YAPS is looking for a motivated candidate to take the challenge and to successfully fulfill the position:
Position: Digital Back Office Executive
Location: Tirana, Albania
About the role:
Execute and monitor the Digital Trade Engagement platform in dealing with tobacco products in preselected touchpoints, via an online mobile application while providing services in accordance with the list and instructions provided by authorized representatives of the DTE platform. Improve activities to grow effectiveness of platform and ensure continuous enhancement in this area; absolute functioning sales & decision making systems and reporting; proper performance tracking; continuous sales fundamentals efficiency improvements; maintain the regular reporting frequency; conduct analysis and scenario modeling; fulfill ad hoc requests in order to provide the key decision makers of Philip Morris Albania with high quality and timely business information from different areas (participation-performance) in a holistic manner, thus contributing to meeting the project objectives.
Responsibilities:
Position: Digital Back Office Executive
Location: Tirana, Albania
About the role:
Execute and monitor the Digital Trade Engagement platform in dealing with tobacco products in preselected touchpoints, via an online mobile application while providing services in accordance with the list and instructions provided by authorized representatives of the DTE platform. Improve activities to grow effectiveness of platform and ensure continuous enhancement in this area; absolute functioning sales & decision making systems and reporting; proper performance tracking; continuous sales fundamentals efficiency improvements; maintain the regular reporting frequency; conduct analysis and scenario modeling; fulfill ad hoc requests in order to provide the key decision makers of Philip Morris Albania with high quality and timely business information from different areas (participation-performance) in a holistic manner, thus contributing to meeting the project objectives.
Responsibilities:
- Creation and dispatch of task template based on Media plan delivered from Marketing & Trade Activation Team.
- Regular checking and approving/rejecting the task performed from retail personnel while keeping follow up on low performance retailers.
- Educating and being in close collaboration with Business Building Executive and field force for successful implementation of the platform in their respective territories.
- Always tracking and finding faster and better solution for all retailers who are facing technical issue with the platform in efficient way.
- Verification and assistance to retailers on assigned territory in securing the commodity stocks of tobacco products.
- Monitoring and performing rewarding system for all the retailers in monthly/quarterly/yearly period while being compliant with record information management.
- Collection and recording of information on sales of electronic devices, customer comments and wishes and also tracking the availability of tobacco products in the Point of Sales.
- Assistance to the representative of the outlet in the placement of materials for the demonstration of tobacco products through application.
- Bachelor’s degree or final year of studies in Marketing, Digital or IT
- Preferable 1 year of experience in fields like Marketing, Digital or IT
- Advanced MS Office skills
- Experience with Salesforce will be considered as advantage
- Basic knowledge of Microsoft Operating System
- Excellent oral and written communication skills
- Fluent in English and Albanian
- Great team spirit and ability to effectively work with different teams