Customer Support Representative (Work-From-Home)
- Tirane
- Tipi
-
- me orar te plote
- Fusha | Profili i punes
-
- Sherbim Klienti
- Gjuha
-
- anglisht
We are looking for a candidate who is Fluent in English, is energetic and has a passion for Customer Service (Phone/Email/Chat), and is technically savvy.
What We Need
We are seeking a Customer Support Representative with Advanced/Excellent English to work remotely
Key responsibilities will include:
http://www.onecontact.com.mk/job/detail/remote-customer-support-representative
What We Need
We are seeking a Customer Support Representative with Advanced/Excellent English to work remotely
Key responsibilities will include:
- Must have customer service work experience or have worked in similar positions
- With a background in handling Inbound/Outbound calls/emails/live chats
- Excellent Communication Skills and Common Sense
- Time commitment
- 40+ hours per week
- Monday – Friday from 18:00 PM - 2:00 AM and sometimes on the weekend
- Advanced English Speaking and Writing skills
- Ability to analyze reports and data from our various software programs
- Very savvy with current computer technology
- Can work independently while still meeting tight timelines
- Strong problem solver who takes personal initiative to find creative solutions and identify new opportunities
- Technically Savvy using web applications and communication software
- Incredibly organized and detailed
- Outstanding communicator
- VERY proactive thinker
- Receptive to constructive criticism
- Problem solver
- Communication – Slack and Email
- Document Management – Google Docs & Microsoft Office
- File Management – Google Docs and Dropbox
- LiveChat
http://www.onecontact.com.mk/job/detail/remote-customer-support-representative