[Fusion BPO Services]

Tirane

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Call Center Operator/e

Gjuha

1. gjermanisht

Eksperienca

me dhe pa eksperience

Job Title: Customer Support Representative
Location: Tirana
Job Type: Full-time & Part-time

Job Description:
As a Customer Support Representative (German Speaker), you will be responsible for providing exceptional support to our German-speaking customers. You will handle inquiries, resolve issues, and provide solutions across various communication channels, including phone and email. This role requires a strong customer-first mindset, problem-solving abilities, and fluency in German.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone and email in German
• Address customer issues and concerns, providing effective solutions and ensuring customer satisfaction
• Follow up with customers to ensure their issues are resolved and their needs are met
• Assist in maintaining a positive company image through excellent customer service

Work Conditions:

• Working hours: 8:00-16:30 & 9:00-17:30
• 2 days off per week
• Fluency in both written and spoken German is a must

Why Join Fusion BPO Services?

• Competitive salary
• Dynamic, collaborative, and innovative work environment
• Work-life balance and flexibility

Don't lose any more time, we are waiting for you!!
Cel: +355 69 861 6908
E-mail: albania.hiring@fusioncx.com