One Albania

  • Billing and Charging Specialist

Tirane
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. Inxhinieri
  2. Inxh. Elektrike | Elektronike
Eksperienca
vetem me eksperience
478519227-njoftime_pune_1250x336-one.jpg

Get this opportunity!

Be that ONE!

Billing and Charging Specialist

Purpose of the position: Operation and Maintenance of Billing and Charging applications, ensuring high service availability and accuracy.

Main Tasks:
  • Operate and Maintain Billing & Charging Applications (dPCC, SCP, DRA, dBRM, CAL, SAP CC/CI, FMS, Hazelcast etc.) focusing on the Billing area; ensure the proper operation of applications by providing first and second level of support.
  • Perform day-to-day health checks of the respective applications, provide first and second levels of support to resolve the identified issues, and follow up with Vendors for a high level of support.
  • Execution and monitoring of Mobile/FIX Invoice Process, (including Invoice Checks, fixing all identified cases), Bill Export, Bill Dispatch and Dunning Process Mobile service.
  • Analize the demand for configuration changes on Billing and Charging applications and provide solutions; perform their implementation and verifications in all the environments (UAT & Production).
  • Participate and follow up the implementation of application’s hot fixes, upgrades and new releases together with Vendors.
  • Automation of operation and monitoring tasks by creating scripts or automated jobs.
  • Follow up the incident management and problem management processes.
  • Handle and resolve customer complaints according to the agreed SLA.
  • Performing standby duty according to company procedures. Working overtimes and night hours.
  • Other duties as per job responsibilities.
Education: Electronic Engineer, Computer Science or other similar Diploma University Degree (MSc).
Experience and Qualifications: At least 2 years of previous experience in the Telecommunication area.

Skills:
  • Good IT and Telco systems literacy (Billing, Diameter, SCP, Camel, SS7, Web-Services, Gx/Gy/Ro/Rx/Rf, Kubernetes).
  • Knowledge on OS (Linux) and Databases (ORACLE, MySQL).
  • Strong analytical and problem-solving skills to troubleshoot and resolve technical issues.
  • Excellent level of the English language.
  • Excellent communication skills, both written and verbal.
  • Ability to work collaboratively in a team environment.
  • High attention to detail and accuracy in all aspects of work.
  • Willingness to stay updated with the latest technologies and best practices.
  • Ability to adapt to changing business needs and technical requirements.
Interested candidates should apply by the link: Jobs I Detail
Deadline for the application is May 5th, 2026
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
 


Apply
Back
Top