Melia Durres

  • Assistant Food and Beverage Manager

Gjiri Lalezit | Hamallaj
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. Hoteleri
Gjuha
  1. anglisht
ASSISTANT FOOD & BEVERAGE MANAGER

SCOPE: HOTEL; REPORTS TO: FOOD & BEVERAGE MANAGER; DEPARTMENT: FOOD & BEVERAGE​

  • MISSION: Ensures the profitability and efficient operation of the Food & Beverage department through strategic planning, service excellence, and team leadership, while delivering guest satisfaction aligned with brand standards, fostering innovation, and promoting sustainability and cross-departmental collaboration.
OPERATIONS

  • Assist the F&B Manager in overseeing daily operations across all outlets (restaurants, bars, banqueting, events).
  • Act as the link between F&B Manager, outlet managers, and staff.
  • Report daily operations, guest feedback, and staff issues to the F&B Manager.
  • Handle guest complaints, feedback, and service recovery in a professional manner.
  • Ensure VIP guests and groups receive personalized service.
  • Assist in monitoring revenues, expenses, and profit margins.
  • Review daily sales reports, voids, and complimentary checks for accuracy.
  • Support in preparing forecasts, budgets, and P&L reports.
  • Make recommendations for process improvement and innovation
  • Follow-up of comments on social media, Review pro, follow-up and production of action plans.
  • Ensure consistency of service and the highest quality of procedures.
  • Ensure all teams are aware of the procedures in the different outlets.
  • Ensure presentation format and service following implementation standards.
  • Analysis of the services (breakfast, restaurant covers, dinner, room service and events) planned weekly/fortnightly with the managers.
  • Control of the beverage area, as well as the adaptation of the service based on customer requirements, maximising results.
  • Periodic meetings with the services planned on the basis of upcoming events with the related departments (sales, kitchen, reception).
  • Coordinate with kitchen and dining teams for upcoming events and do post-event reviews to address discrepancies and implement improvements.
REQUIREMENTS

​
EDUCATION AND TRAINING:University degree, preferably Tourism or Hospitality, or similar.
LANGUAGES:Advanced English skills. Proficiency in additional languages is considered an asset.
SPECIFIC KNOWLEDGE:
  • Advanced command of the Office 365 package
  • Knowledge of hotel and F&B operations.
  • Ability to work in a team, service orientation, quality and professionalism, global and strategic vision and communication and influence as key competencies.
  • Creativity and innovation.
  • Knowledge of Health, Safety & Hygiene Standards
EXPERIENCE:
  • At least 2 years experience as Restaurant Manager or leading teams
  • Previous experience in an international hotel chain is a strong asset.


All interested candidates are invited to send a complete CV with details of education and experience to the address hrmeliadurres@melia.com. Please note that only selected candidates will be contacted for an interview.
CEL: +355 68 906 2529
 


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