Back Office

Associate Relocation Counselor (Back Office)


SCOPE:
Responsible for program, administrative, and clerical support to Global Assignment
Managers (GAM). Works closely with GAM’s to understand client programs to facilitate
smooth service deliver to transferee and client. Relocation experience desirable but not
essential as this can be taught for this level. The person will be working with a global
team where English is not necessarily their mother tongue so excellent English
speaking/reading is required. This person will support Global Assignment
Managers in all those locations.


QUALIFICATIONS:
 Strong administrative and organizational skills.
 Relocation or Global Mobility experience preferred but not essential
 Strong computer, database, and Microsoft Office experience.
 2+ years of college or strong academic history.
 Ability to prioritise conflicting priorities
 Working hours 2:00 pm – 11:00 pm


DUTIES AND RESPONSIBILITIES:
 Send requests to partners to initiate various services such as destination services,
language and cultural training, temporary living, Household Goods, etc
 Arrange and book travel for client’s assignees/transferees via company designated
travel tool, as required.
 Reconcile consolidated corporate credit card statements and provide required
documentation to Accounting and Expense Management teams.
 Follows up on service requests to ensure required information received and systems
updated accordingly.
 Carry out database updates as required and assist GAM’s with ensuring system
accuracy.
 Upload documents to the database as required.
 Monitor data integrity by regularly running reports and identifying errors, obtaining
correct information and updating files, where appropriate
 May support lump sum files with GAM supervision.


Please, if you feel a fit, send your CV via email address at: info@gslsupport.com