One Albania

  • Tirane, ofroj vend pune Telemarketing Support Specialist

Tirane
Nr. Njesia - Zona me e afert?
7 SQ21 | Parku | Globe
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. Call Center Operator/e
Gjuha
  1. anglisht
Eksperienca
vetem me eksperience


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Telemarketing Support Specialist

Purpose of Position: Prepare documentation for delivery, monitor and manage handsets sales standalone & plan connected..

Main Tasks:
  1. Fulfil customer orders in CRM systems as requested by TLM Team;
  2. Print and prepare customer documentation for delivery;
  3. Prepare payment coupons and fiscal declaration;
  4. Perform customer related FO activities;
  5. Complete new connections and Port in;
  6. Prepare handsets/devices sales standalone and plan connected;
  7. Deliver customer documentation to the courier service twice a day;
  8. Cancel denied orders & relevant financial interactions in systems (BOSS, CRM &smPOS);
  9. Monitor and manage shop stock;
  10. Other duties as per job responsibility.
Education: University Diploma.

Experience: Previous experience in Call Center area is preferable.

Skills:
  • Very Good Communication & Negotiation Skills & Team Spirit,
  • Confidentiality,
  • Basic Computer Programs knowledge,
  • Very Good knowledge in English language.
Interested candidates should apply through: Jobs.One.al

Deadline for the application is October 27[SUP]th[/SUP]2023.

We will be glad to interview all candidates selected from the CV screening.

HR GROUP
 


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