TIA ofron vend pune Business Lounge Agent
- Tipi
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- me orar te plote
- Fusha | Profili i punes
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- Profesioni | Fusha?
- Gjuha
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Tirana International Airport SHPK (TIA) is seeking to hire a
BUSINESS LOUNGE AGENT
who will report to the Business Lounge Manager of the company.
Main tasks and responsibilities of the position:
(for indicative purposes only. The responsibilities listed below can be subject of change upon recruitment)
- Responsible for welcoming and acknowledging each and every passenger with a smile, eye contact, name (where possible for repeated passengers) and a friendly verbal greeting.
- Responsible for preparing, replenishing and arranging Food & Beverage
- Responsible for presenting Business Lounge Food & Beverage offerings to guests and providing additional information if so required.
- Showing product knowledge to guests, by mentioning the allergens and the main ingredients to food items
- Responsible for serving food and beverages to guests
- Responsible for removing used dishes, utensils, glasses and rubbish from the seating areas and service surfaces
- Responsible for the cleaning and care of the buffet line equipment (glass, counter and basin).
- Act and/or report immediately to housekeeping any cleanliness, disarray observed issues in the buffet area and overall BL area.
- Responsible for arranging and filling the newspaper/magazine racks
- Thank passengers with genuine appreciation and provide a fond farewell
- Responsible for handling guest complaints politely and within TIA standards. If necessary, delegate complaints to BL Manager
Requirements of the position:
- Bachelor Degree preferred
- At least one year of working experience in related job responsibilities
- Available to work in shifts
- Adept at Microsoft Office software
- Ability to work effectively as part of a team
- Very good communication and interpersonal skills
- Upper intermediate level of English language
- Ability to work under stress and respond to emergencies
- Committed to providing a high standard of service
To apply for the above mentioned position the applicants should fulfill the Application Form, which can be found in the following website: www.tirana-airport.com, and submit it together with a recent CV to the following address: jobs@tirana-airport.com, or to the reception of the Administration Building (Rinas).
Closing date for application is 8 March 2020
Human Resources Department will contact only candidates selected from the documentation screening.
Human Resources Department will contact only candidates selected from the documentation screening.