Tirane, ofroj vend pune Technical & Service Desk Engineer
Technical & Service Desk Engineer
We are a fast growing digital web agency specialized in providing a full range of digital solutions form Web to IT Services.
We have an opening position as a Service Desk & Technical Support Specialist that will provide Helpdesk & Technical support to our Clients.
The selected candidate will be responsible for:
Qualifications:
Foreign Languages:
Bonus Skills:
We offer:
Please send your CV and Cover Letter at: careers@digitaconnect.com
We are a fast growing digital web agency specialized in providing a full range of digital solutions form Web to IT Services.
We have an opening position as a Service Desk & Technical Support Specialist that will provide Helpdesk & Technical support to our Clients.
The selected candidate will be responsible for:
- Troubleshoot and resolve IT Issues
- Analyze & resolve IT incidents with a varying degree of complexity
- Assists the Development Manager and other team members on various IT projects and tasks.
- Maintains current and up-to-date knowledge with respect to relevant technologies, equipment, and/or systems.
Qualifications:
- Bachelor Degree in Computer Science or IT
- Some IT experience in: software installation and maintenance, and hardware.
- IT Certificates
- Knowledge of IT Systems and Networks
Foreign Languages:
- Full professional proficiency in Italian (C1-C2 in Speaking and Writing)
- Full professional proficiency in English (C1)
Bonus Skills:
- Previews experience in Call Centre (Inbound in Italian Language)
- Basic Knowledge of any programing language;
- Ability to speak and write clearly and accurately;
- Knowledge of customer service principles and practices;
- Previous work experience with file/print services, troubleshooting and basic network functions.
- Previous work experience with Microsoft Active Directory and Group policy Management.
We offer:
- Training for the work you are going to do
- Pleasant working environment
- Competitive salary
- Opportunity to learn, grow, and advance your career
- Bonus Program
Please send your CV and Cover Letter at: careers@digitaconnect.com
Apply