Lead and direct the telesales team to make high sales and earn high satisfaction from customers
- Tirane
- Tipi
-
- me orar te plote
- Fusha | Profili i punes
-
- Agjent shitje | Menaxhim shitje
- Gjuha
-
- anglisht
Lead and direct the telesales team to make high sales and earn high satisfaction from customers; to obtain excellent records in call quality and sales delivery.
Key accountabilities and decision ownership:
• Be a genuinely inspiring consultant, energized to motivate team members to abide by company’s goals
• Flexibility and problem handling and solving ability
• Gather insights from the market and use them to improve commercial effectiveness
• Target and action planning
• Identify financial and commercial areas for improvement and ensure through the relevant feedback and action plan that partners will be viable and profitable
• Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
• Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
• Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
Core competencies, knowledge and experience:
• Telecommunication industry or other industries with high focus on telesales
• Proven hands on experience on Telesales floor management
• In depth industry, market and competition knowledge
• High communication, influence and negotiation skills
• Familiar & passionate about new Technologies
• Be innovative, sharp, flexible and open minded
• Demonstrate excellent written and verbal communication skills across functions
Must have technical / professional qualifications:
• Bachelor’s degree from Educational Institution or equivalent
• Strong planning and organizational skills; ability to judge and manage multiple priorities under tight project deadlines
• Excellent verbal and written communication skills in both Albanian and English language
• Excellent knowledge of Microsoft office tools (Excel, Power point)
Please apply on the below link within 19 October 2018:
https://vodafone.taleo.net/careersection/2a/jobdetail.ftl?job=AL00086&tz=GMT+02:00
Key accountabilities and decision ownership:
• Be a genuinely inspiring consultant, energized to motivate team members to abide by company’s goals
• Flexibility and problem handling and solving ability
• Gather insights from the market and use them to improve commercial effectiveness
• Target and action planning
• Identify financial and commercial areas for improvement and ensure through the relevant feedback and action plan that partners will be viable and profitable
• Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
• Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
• Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
Core competencies, knowledge and experience:
• Telecommunication industry or other industries with high focus on telesales
• Proven hands on experience on Telesales floor management
• In depth industry, market and competition knowledge
• High communication, influence and negotiation skills
• Familiar & passionate about new Technologies
• Be innovative, sharp, flexible and open minded
• Demonstrate excellent written and verbal communication skills across functions
Must have technical / professional qualifications:
• Bachelor’s degree from Educational Institution or equivalent
• Strong planning and organizational skills; ability to judge and manage multiple priorities under tight project deadlines
• Excellent verbal and written communication skills in both Albanian and English language
• Excellent knowledge of Microsoft office tools (Excel, Power point)
Please apply on the below link within 19 October 2018:
https://vodafone.taleo.net/careersection/2a/jobdetail.ftl?job=AL00086&tz=GMT+02:00