Tirane, ofroj vend pune Assistant/Support in Enrollment Department
Aleat Sh.p.k., is an Albanian Joint Venture company of Morpho (previously Sagem Sécurité) and the Albanian - American Enterprise Fund (AAEF), responsible for producing and distribution of ID Cards and Biometric Passports for Albanian Citizens.
For our organization we are looking for an:
SUMMARY
Provides administrative support to the Enrollment Department.
PRIMARY RESPONSIBILITIES
Documents will be treated in strict confidentiality.
For our organization we are looking for an:
Assistant/ Support in Enrollment Department
SUMMARY
Provides administrative support to the Enrollment Department.
PRIMARY RESPONSIBILITIES
- Maintains continuously contact via phone with Aleat Enrollment Operators for different daily issues;
- Communicates via phone with citizens for any issue related to the provided service.
- Follows up the raised issues by giving a solution if possible by him/herself or reporting/delegating accordingly to supervisors;
- Keeps track of and updates the inventory stock data file of department such as papers, toners etc;
- Maintains the database of periodically visits of Enrollment Support Team in the Aleat Service Points (CSO);
- Follows all internal procedures of Enrollment application;
- Assist/ Support Enrollment Department on any duty;
- University degree (preferably but not exclusively in Communication Sciences);
- Professional knowledge of English language (spoken/written);
- Very good knowledge of Microsoft Office (especially Word and Excel included use of graphs and formulas; Outlook; Power Point);
- Previous job experiences linked to administrative duties and reporting;
- Very good communication skills with colleagues and hierarchy at work;
- Able to work independently and in group;
- Able and flexible to work under pressure; with work overload in order to meet defined deadlines and objectives;
- Able to track different issues and prepare reports;
- Capable of self setting priorities and organize the personal agenda of daily duties;
Documents will be treated in strict confidentiality.