[ROGNER HOTEL TIRANA]

Tirane

Nr. Njesia - Zona me e afert?

2 Piramida | ETC | RTSH | Stadiumi Arena

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Administrate | Nenpunes
2. Agjent udhetimi/Turistik
3. Asistence | Sekretari | Backoffice
4. Hoteleri
5. Recepsionist/e

Gjuha

1. anglisht

Eksperienca

vetem me eksperience

Reservations Agent (1 Year Contract)

Location Rogner Hotel Tirana
Department Reservations
Hierarchy Employee
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Profile The Rogner Hotel Tirana gives you an once in a lifetime opportunity to train, learn, and grow, within our organization.
Our innovative team is looking for a motivated and dynamic personality to fulfill the Reservations Agent position.

Essential Job Requirement and Functions:

• Actively sell the hotel rooms and its services, always looking for new opportunities and ensure guest rooms are sold in a manner which maximizes guest satisfaction, hotel occupancy and revenue.
• Fully understand all reservations procedures, develop and improve procedures whenever necessary.
• Have good knowledge of a Reservations Software (Fidelio, Opera, etc). Administer room parameters in the system and regularly monitor rooms availability
• Have good knowledge of online booking systems. Control total bookings status and overbooking of the hotel
• Ensure that all correspondence (emails, etc) are answered in a timely matter and make sure reservations are handled correctly
• Determine actions for guaranteed no-show billing
• Very good Command of the Albanian and English language; any other languages (especially German and Italian) are definitely an advantage
• Ensure that the hotels hospitality standards are adhered at all time in the department.

Have we raised your interest? Please send us your CV with a recent photo by mail at:
Email: human.resources.tirana@rogner.com
Tel: +355 4 2235 035. WhatsApp: +355682056174
Rogner Hotel Tirana
Blv. Deshmoret e Kombit, Tirane

Note: Only the candidates that fulfill our requirements will be contacted for an interview