One Albania

  • Tirane, ofroj vend pune NOC Specialist

Tirane
Tipi
  1. me orar te plote
Fusha | Profili i punes
  1. Inxh. Elektrike | Elektronike
Gjuha
  1. anglisht
Eksperienca
vetem me eksperience
478519227-njoftime_pune_1250x336-one.jpg

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NOC Specialist

Purpose of the position: Mobile, Fix, IT and VAS networks monitoring 24x7x365.

Main Tasks:
  • 24x7x365 Alarm monitoring and initiate troubleshooting process for all Mobile and Fix networks. Monitoring of some parts of IT network and Value-Added Services.
  • Use internal tools to report/record on technical troubles, traffic and no traffic affected events according to the relevant procedure.
  • Escalation of network faults and malfunctions to the next level via Phone, Email, and Trouble Ticket within 10 -15 minutes and according to the respective procedure.
  • Trouble Ticket Management: TT dispatching, following the issue until the case is closed.
  • Collect, analyse and report timely about the network alarms or problems.
  • First interface for the different problems, taking care about network and services availability and minimizing the time for fault diagnosis.
  • Coordinate and communication for troubleshooting between national/international partners and internal technical teams, regarding interconnection problems.
  • Coordination and control of sites access in Fix and Mobile network, opening and closing all the site visits of subcontractor employees or ONE employee.
  • Coordination/ maintain the appropriate communication channels within and outside Technology Division for keeping them informed about network incidents.
  • Report to Team Manager about any major trouble in the network. High Impact Events Interface within/outside company.
  • Replacing other people in the shift when requested by the Team Manager provides a shift handover for the oncoming shift and managers.
  • Compliance with company policies.
  • Participating in other activities of the Team.
  • Other duties as requested.
Education: Electronic Engineering University Degree.

Experience and Qualifications: Experience in Telecommunications is preferrable.

Skills:
  • Availability to works in shifts.
  • Availability to work overtime if/when requested.
  • Computer skills in basic programs.
  • Knowledge of English language.
  • Ability to establish and maintain positive and productive working relationships and to express his/her ideas effectively in individual or group level.
Interested candidates should apply through the link: Job Detail | One

Deadline for the application is September 01st 2025.

We will be glad to interview all candidates selected from the CV screening.

HR GROUP
 


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