[Melia Durres]

Durres

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Informatike | Programim

Eksperienca

vetem me eksperience

Melia Durres is hiring!
Are you passionate about tech and love solving problems? Meliá Durres is looking for an IT Technician to keep our systems running smoothly and our guests connected.

Join a global brand that values innovation, teamwork, and personal growth. If you're ready to bring your IT skills to the world of hospitality, we want to hear from you!

Mission
As an IT Technician, your mission is to ensure the smooth operation of all hotel technology systems, supporting both guest-facing and internal services. Your role is vital in maintaining the digital infrastructure that powers our guest experience, from check-in systems to Wi-Fi networks, ensuring reliability, security, and efficiency across all departments.

What You Will Do

1. System Maintenance & Support
   
   • Monitor and maintain hotel IT systems, including servers, networks, and workstations.
   • Provide first-line support to staff for hardware and software issues.
2. Guest Technology Assistance
   
   • Support guests with connectivity issues and ensure seamless access to digital services.
   • Maintain and troubleshoot in-room technology and entertainment systems.
3. Network & Security Management
   
   • Ensure secure and stable internet and intranet connections.
   • Implement cybersecurity protocols and monitor for potential threats.
4. Software & Hardware Management
   
   • Install, configure, and update software and hardware as needed.
   • Manage inventory of IT equipment and coordinate repairs or replacements.
5. Collaboration with External Providers
   
   • Liaise with third-party vendors for system upgrades, maintenance, and troubleshooting.
   • Ensure service level agreements (SLAs) are met.
6. Documentation & Reporting
   
   • Maintain accurate records of IT incidents, resolutions, and system changes.
   • Provide regular reports to the IT Manager and contribute to continuous improvement.

What We Are Looking For​

• Proven experience in IT support, preferably in the hospitality industry.
• Strong knowledge of Windows and network systems (LAN/WAN, Wi-Fi, firewalls).
• Familiarity with hotel management systems (PMS, POS, IPTV, etc.) is a plus.
• Excellent problem-solving and communication skills.
• Ability to work independently and under pressure.
• A proactive, service-oriented mindset and a collaborative spirit.
• Fluency in English; knowledge of Albanian or Spanish is a plus.

Durres, Albania
#WeAreMelia #TechJobs #HospitalityCareers #MeliaDurres #JoinOurTeam
All interested candidates are invited to send a complete CV with details of education and experience to the address hrmeliadurres@melia.com. Please note that only selected candidates will be contacted for an interview.
By sending via e-mail the CV to the mentioned address, the candidate accepts that Meliá Durrës Hotel will process the personal data provided in accordance with the law no. 9887, dated 10.03.2008 “On the protection of personal data”, as amended, and other secondary legislation in force