• Kerkojme Agjent Check-in - Rinas, Tirana International Airport

Tirane
Nr. Njesia - Zona me e afert?
11 Rinas
Tipi
  1. me orar te plote
  2. turni II
  3. turni III (i nates)
Fusha | Profili i punes
  1. Sherbim Klienti
TIA_cover_nj.jpg


Tirana International Airport SHPK (TIA) is seeking to hire a

Check-in Agent
who will report to the Terminal Supervisor of the company.​

Main tasks and responsibilities of the position:
(for indicative purposes only. The responsibilities listed below can be subject of change upon recruitment)

Check-in and Boarding Process
  • Perform the check-in process in compliance with TIA and airline standards.
  • Verify passenger documentation (passport, residence permit, etc.) in accordance with the country of destination requirements.
  • Weigh baggage and direct passengers with excess weight to the airline for further processing.
  • Execute gate and boarding processes in alignment with airline procedures.
Passenger Assistance
  • Assist unaccompanied minors throughout the check-in and boarding process as per airline guidelines.
  • Support reduced mobility passengers during the check-in process and coordinate their transportation to the aircraft with the First Aid Unit (FAU).
  • Provide assistance and respond to passenger inquiries at the Information Desk, both in the terminal and transit area.
Requirements of the position:

Educational Background
: Bachelor’s degree (preferred)
Technical Skills: Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
Teamwork: Ability to work effectively as part of a team
Communication Skills: Strong communication and interpersonal skills.
Language Proficiency: Upper-intermediate English language skills.
Stress Management: Ability to work under pressure and respond effectively to emergencies.
Customer Service: Commitment to delivering a high standard of service.
Work Schedule: Availability to work in shifts.
Integrity: Demonstrates honesty, reliability, and integrity in all tasks


Application Procedure:


To apply for the above mentioned position the applicants should fulfill the Application Form, which can be found in https://www.tirana-airport.com/media/documents/174057293867bf090a6280e.pdf, and submit it via email to [B]human-resources@tirana-airport.com[/B] with:

Subject: [Name Surname] – Check-in Agent

Attachments: Application Form + CV (PDF/Word)


Human Resources Department will contact only candidates selected from the documentation screening.​
 


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