Recent content by Fusion BPO Services

Role Overview As a Business Account Rater - Italian Language, you will evaluate AI-generated responses using a corporate Google Workspace account to ensure they are relevant, accurate, and personalized for business users. What does a day-to-day look like? * Review and evaluate AI-generated...

Role Overview We are looking for candidates with strong analytical and English comprehension skills. The ideal candidate should have the ability to read, summarize, and break down large content into smaller logical blocks, conduct research online, validate claims made in the content through...

Role Overview We are seeking a customer-focused Customer Support Coordinator (Front/Back Office) to manage conference and group enquiries while providing excellent support across voice and non-voice channels. The role involves handling client communications, responding to property and product...

Role Summary We are looking for a friendly and driven Customer Care Representative to join our team at our Tirana office. The position focuses on managing inbound phone calls, responding to customer questions, and delivering an excellent service experience Responsibilities: Answer incoming...

Overview: We’re expanding our AI training program to support 16 languages, including German and Italian. As a AI JSON Data Specialist (German or Italian), your main focus will be working with JSON files to test, train, and fine-tune AI agent responses. You’ll simulate real-world tasks and ensure...

Role Overview We are expanding our LLM Trainer program from English-only to support 16 global languages/locales, including German and Italian. As a Multilingual LLM Trainer, you will help train and validate AI agent responses in your native language by simulating real-world user interactions...

Job Description We are looking for a full-time, on-site Dutch and Polish Reservation Employee to join our team in Tirana, Albania. This role will ensure smooth communication for all incoming telephone and written inquiries to achieve maximum guest satisfaction. As a Reservation Employe actively...