Kreshnik Kamolli
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PROFESSIONAL EXPERIENCE
Cyberilly.com — Cybersecurity Technology Platform
2024 – Present (Ongoing)
Role: Cybersecurity Support Specialist (Freelance)
• Provide technical support for Cyberilly's cybersecurity products to families and businesses.
• Assist clients with online security issues, ensuring affordable access to essential cybersecurity tools.
• Collaborate with clients to identify, analyze, and resolve technical issues.
Bati Fish Restaurant — Tirana, Albania
2023 – 2024 (14 Months)
Role: Restaurant Waiter
• Delivered efficient and attentive service in a busy seafood restaurant.
• Handled customer interactions and special requests with professionalism and efficiency.
Piazza Bar & Restaurant — Tirana, Albania
2022 – 2023 (12 Months)
Role: Restaurant Waiter
• Provided excellent customer service to patrons, ensuring satisfaction and loyalty.
• Supported team operations, assisting in coordination between the kitchen and front-of-house teams.
Bum.al — E-Commerce Platform
2020 – 2021 (12 Months)
Role: Product Manager (Electronics & Technology)
• Oversaw product selection, procurement, and supplier relationships for the Electronics & Technology sector.
• Collaborated with web developers and technical teams to improve user experience on the platform.
• Monitored product performance and analyzed market trends to optimize product selection and sales.
• In the meantime, provided IT support to clients.
Ballkoni I Dajtit — Dajti Ekspres, Tirana, Albania
2018 – 2020 (24 Months)
Role: Restaurant Waiter
• Delivered top-quality service for high-volume clientele at a popular tourist location.
• Assisted in team leadership and training of new staff, promoting an efficient and customer-focused environment.
Seabourn Cruise Line — Hospitality (International)
2018 (4 Months)
Role: Restaurant Waiter
• Provided customer service on a luxury international cruise line.
• Adapted to fast-paced, multicultural environments, ensuring seamless guest experiences.
Plaza Hotel — Tirana, Albania
2015 – 2017 (24 Months)
Role: Demi Chef-De-Rang Waiter
• Managed team operations in the bar and restaurant area, ensuring smooth service and guest satisfaction.
Bar, Restaurant & Hotel Roles (2000 – 2015)
Various Locations: Golem Beach, Hotel Mondial, Bar Britaniku, Hotel Tafaj, Bujtina e Gjelit, and others
Roles: Waiter, Manager, Receptionist
• Held positions of increasing responsibility in hospitality and tourism.
• Supervised day-to-day activities, ensuring customer satisfaction and operational efficiency.
EDUCATION & TRAINING
Bachelor of Science in Computer Science (Ongoing)
2023 – Present
Institution: Bedër University, Faculty of Technology and Business, Tirana, Albania
• Focus Areas: Programming, System Analysis, Database Management, Network Security, and Cybersecurity.
Cybersecurity Training Program
2023 (6 Months)
Institution: ICT Academy, Tirana, Albania
• Focus Areas: Penetration Testing (Pentesting), Vulnerability Assessment, Network Security, and Ethical Hacking.
Secondary Education in Tourism Management
2000 – 2005
Institution: Middle School for Tourism Management, Golem, Albania
• Focus Areas: Tourism Management, Hospitality, and Customer Service.
Cyberilly.com — Cybersecurity Technology Platform
2024 – Present (Ongoing)
Role: Cybersecurity Support Specialist (Freelance)
• Provide technical support for Cyberilly's cybersecurity products to families and businesses.
• Assist clients with online security issues, ensuring affordable access to essential cybersecurity tools.
• Collaborate with clients to identify, analyze, and resolve technical issues.
Bati Fish Restaurant — Tirana, Albania
2023 – 2024 (14 Months)
Role: Restaurant Waiter
• Delivered efficient and attentive service in a busy seafood restaurant.
• Handled customer interactions and special requests with professionalism and efficiency.
Piazza Bar & Restaurant — Tirana, Albania
2022 – 2023 (12 Months)
Role: Restaurant Waiter
• Provided excellent customer service to patrons, ensuring satisfaction and loyalty.
• Supported team operations, assisting in coordination between the kitchen and front-of-house teams.
Bum.al — E-Commerce Platform
2020 – 2021 (12 Months)
Role: Product Manager (Electronics & Technology)
• Oversaw product selection, procurement, and supplier relationships for the Electronics & Technology sector.
• Collaborated with web developers and technical teams to improve user experience on the platform.
• Monitored product performance and analyzed market trends to optimize product selection and sales.
• In the meantime, provided IT support to clients.
Ballkoni I Dajtit — Dajti Ekspres, Tirana, Albania
2018 – 2020 (24 Months)
Role: Restaurant Waiter
• Delivered top-quality service for high-volume clientele at a popular tourist location.
• Assisted in team leadership and training of new staff, promoting an efficient and customer-focused environment.
Seabourn Cruise Line — Hospitality (International)
2018 (4 Months)
Role: Restaurant Waiter
• Provided customer service on a luxury international cruise line.
• Adapted to fast-paced, multicultural environments, ensuring seamless guest experiences.
Plaza Hotel — Tirana, Albania
2015 – 2017 (24 Months)
Role: Demi Chef-De-Rang Waiter
• Managed team operations in the bar and restaurant area, ensuring smooth service and guest satisfaction.
Bar, Restaurant & Hotel Roles (2000 – 2015)
Various Locations: Golem Beach, Hotel Mondial, Bar Britaniku, Hotel Tafaj, Bujtina e Gjelit, and others
Roles: Waiter, Manager, Receptionist
• Held positions of increasing responsibility in hospitality and tourism.
• Supervised day-to-day activities, ensuring customer satisfaction and operational efficiency.
EDUCATION & TRAINING
Bachelor of Science in Computer Science (Ongoing)
2023 – Present
Institution: Bedër University, Faculty of Technology and Business, Tirana, Albania
• Focus Areas: Programming, System Analysis, Database Management, Network Security, and Cybersecurity.
Cybersecurity Training Program
2023 (6 Months)
Institution: ICT Academy, Tirana, Albania
• Focus Areas: Penetration Testing (Pentesting), Vulnerability Assessment, Network Security, and Ethical Hacking.
Secondary Education in Tourism Management
2000 – 2005
Institution: Middle School for Tourism Management, Golem, Albania
• Focus Areas: Tourism Management, Hospitality, and Customer Service.
- Location
- Tirana
- Emri i Subjektit
- Cyberilly.com
- Rubrika | fusha e aktivitetit
- IT
- Specifikat/Specializimi
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PROFESSIONAL SUMMARY
Dedicated and detail-oriented professional with over a decade of experience in customer service, management, and administration. Currently pursuing a Bachelor of Science in Computer Science with a focus on Cybersecurity. Skilled in penetration testing (pentesting), network security, and system analysis. Experienced in working in high-pressure environments, demonstrating strong problem-solving, adaptability, and teamwork. Passionate about using technology to create positive change.
TECHNICAL SKILLS
• Cybersecurity Skills: Penetration Testing (Pentesting), Network Security, Ethical Hacking, System Analysis, and Vulnerability Assessment.
• Operating Systems: Proficient in Microsoft Windows.
• Software Tools: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) and Video Editing.
• IT Skills: Computer Repair, Technical Support, and General IT Troubleshooting.
• Development Skills: Programming (in progress), Network Administration, and Database Management through Computer Science studies.
PERSONAL SKILLS & COMPETENCES
• Languages:
o Albanian: Native
o English: B1 (Intermediate)
o Italian: B1 (Intermediate)
• Interpersonal Skills: Strong interpersonal skills developed through roles in hospitality and customer service.
• Problem-Solving: Skilled at identifying and resolving technical and customer-related issues.
• Teamwork: Adept at collaborating with diverse teams, from restaurant staff to technical support teams in IT and Cybersecurit
- Celular/Mobil
- +355692868686
- Shteti
- Shqipëri
- Qyteti
- Tiranë
- Adresa
- Qesarakë