• We are currently looking for a Lobby Ambassador.

About Concentrix + Webhelp.
Hi, we’re a leading global provider of customer experience (CX) solutions and technology. We create game-changing customer journeys for some of the world’s best brands, and the ones that are changing the world as we know it. Every day, we Design, Build and Run CX that helps brands grow across the world and into the future. Whether it’s a specific solution or the whole end-to-end journey — we’ve got it covered. We’re the strategic thinkers who design brand-defining experiences. The tech geeks who build smarter solutions. And the operational experts who run it all and make it work seamlessly. Across 70+ countries and six continents, we provide services across key industry verticals including technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. Concentrix Corporation (NASDAQ: CNXC) operating under the trade name Concentrix + Webhelp - Location: virtually everywhere - visit concentrix.com to learn more.

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Join our new team of game-changers in Tirana!




We are currently looking for a Lobby Ambassador who will work at our Albanian office, in Tirane, Arena Center.

·Mission
The Lobby Ambassador welcomes and orients calls and external/internal visitors, manages client logistics as well as employee business trips in the different countries.

·Main activities

1. Welcome and orientation of visitors


  • Manage telephone calls.
  • Advise and inform visitors or customers.
  • Direct visitors within the premises, and to appropriate services

2. Coordination of client visits and employee travels

  • Organize the welcoming of clients: Ordering taxis, booking travel tickets, booking of hotels ...
  • Book transports and accommodation, make reservations of corporate vehicles for professional employee travels...



3. Logistics (depending on site needs)

  • Perform the first level maintenance (printers and postage meter), contact maintenance companies, if necessary, order supplies related to equipment, manage access badges
  • Enter purchase requests, receive orders and ensure their compliance within deadlines.
  • Book rooms internally and externally
  • Stamp, receive and dispatch mail and parcels ...

4. Administrative management

  • Edit, finalize and send media (letters, presentations), support displays in the Company

·Required competencies

1. Generic Competencies:

  • Be reliable, on time and meet deadlines. Be rigorous in reasoning and tasks.
  • Structure and adjust oral and written communication according to the audience.
  • Identify and seek the right contacts (internal and external) depending on the needs and context. Initiate a trusting relationship.
  • Identify and seek the right contacts (internal and external) depending on the needs and context. Initiate a trusting relationship.
  • Write standard texts (letters, presentations, reports, emails) using appropriate vocabulary.
  • Carry out actions in a timely manner.
  • Accept and manage change calmly.
  • Independently manage difficult situations. Remain positive in all circumstances and able to propose or implement solutions to solve problems.
  • Understand and speak clearly and in a detailed manner. Master the technical and / or specific vocabulary.

2. Specific Competencies:

  • Meet expressed requests or needs by providing a fast and effective response. Identify critical situations and report back to the management.
  • Fluent English (any other language is a plus).



We offer:
- Full Time employment contract.
- Weekends off.
- Friendly environment.


Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Concentrix+Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

TO APPLY, SEND YOUR CV TO [B]recruitment.al@webhelp.com[/B]

Cel. : 0694033363
 


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