Tirane, ofrohet vend pune CRM Data Analyst
- Tirane
- Tipi
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- me orar te plote
- Fusha | Profili i punes
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- IT | TIK | Informatike Ekonomike
- Gjuha
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Join our team if you want to be part of the largest company in the FMCG sector in Albania.
The CRM (Customer Relation Management) Department at Agna Group is looking to hire a person with strong analytical and problem solving skills, statistical skills for data analysis, as well as strong business knowledge, interpersonal and communication skills in the position of:
Main tasks:
Requirements and qualifications:
Send your CV at: hr@agnagroup.com
Deadline: 18.05.2023
The CRM (Customer Relation Management) Department at Agna Group is looking to hire a person with strong analytical and problem solving skills, statistical skills for data analysis, as well as strong business knowledge, interpersonal and communication skills in the position of:
CRM Data Analyst
Main tasks:
- Assist to build and maintain customer loyalty, utilizing CRM software to analyze customer data and make recommendations on sales, marketing, and customer service initiatives.
- Entails managing and analyzing customers data, such as sales records, purchasing history, and service history, Key Performance Indicator reports.
- Responsible for data analysis utilizing analytical skills to find correlation between different types of data and provide insight into the effectiveness of sales and marketing campaigns.
- Responsible for creating reports for colleagues in sales and marketing, to help them make more effective decisions.
- Responsible for creating, delivering and presenting data reports in order to help decision makers understand topics and conclusions.
- Provide support to company’s internal sales force and/or marketing teams as needed.
- Generates specific reports by creating data sets that are visually understandable to managers, clients or other stakeholders.
Requirements and qualifications:
- Bachelor/Master degree in Economics, Information Economics and Management, Engineering Mathematics, Mathematics or any other similar education.
- Excellent working knowledge of MS Excel, PowerPoint, Outlook and Word.
- High proficiency level of English (IELTS, TOEFL and TOEIC is preferable).
- Strong knowledge in SPSS, NAVISION, SAP, ERP is an advantage.
- Very good communication and coordination skills.
- Efficiency in a fast-paced environment with minimal day-to-day supervision.
Send your CV at: hr@agnagroup.com
Deadline: 18.05.2023